Guest Service Agent / Guest Service Supervisor

minorinternational· Front Office
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📍 Koh Samui📍 Koh Samui, จ.สุราษฎร์ธานี, Thailand📍 th📍 จ.สุราษฎร์ธานีFull time

About this role

Company Description

Anantara Lawana Koh Samui Resort is a refined beachfront retreat on the quieter edge of Chaweng, where contemporary island luxury is shaped by Koh Samui’s Sino-Thai heritage and open-air, garden-framed living. Recognised with One MICHELIN Key and ranked among Thailand’s Top 10 resorts in the Condé Nast Traveller UK Readers’ Choice Awards 2024, the resort is home to signature experiences including Tree Tops Signature Dining - the island’s only treetop restaurant - and The Singing Bird Lounge, officially recognised as a filming location for The White Lotus Season 3.

Job Description

Responsible for providing smooth and professional guest service throughout the guest journey, including check-in, stay, and check-out processes. Ensure guests receive friendly, efficient, and memorable service while handling guest requests, complaints, cashiering, and promoting hotel facilities.

The role also requires close coordination with all departments to maintain high guest satisfaction and support daily Front Office operations.

For GSA Supervisor level, additional responsibility includes supervising team operations, handling guest issues independently, and supporting the Front Office management team.

Qualifications

• College diploma in hotel management or related field
• Previous experience in Front Office or Guest Services
• Good Communication skills
• Experience with Front Office Systems
• Good English skills, both written and spoken

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Guest Service Agent / Guest Service Supervisor position at minorinternational?
The salary for this Guest Service Agent / Guest Service Supervisor role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Agent / Guest Service Supervisor position at minorinternational located?
This Guest Service Agent / Guest Service Supervisor role at minorinternational is based in Koh Samui, Koh Samui, จ.สุราษฎร์ธานี, Thailand, th, จ.สุราษฎร์ธานี. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Agent / Guest Service Supervisor role at minorinternational full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Agent / Guest Service Supervisor role in the Front Office department at minorinternational.
Which team or department does the Guest Service Agent / Guest Service Supervisor at minorinternational belong to?
This Guest Service Agent / Guest Service Supervisor position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Agent / Guest Service Supervisor position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Agent / Guest Service Supervisor job at minorinternational posted?
This Guest Service Agent / Guest Service Supervisor position at minorinternational was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Agent / Guest Service Supervisor
minorinternational
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