Leading Hand | Maintenance & Facilities

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Cypress Lakes Resort is seeking a hands-on and motivated Leading Hand to join our Facilities team. Reporting directly to the Facilities Manager, this role is ideal for an experienced maintenance or grounds professional looking to take the next step into a leadership position.

As Leading Hand, you will play a key role in supporting the Facilities Manager by coordinating daily operations, supervising the grounds team, and ensuring maintenance activities are completed safely, efficiently, and to a high standard.

Key Responsibilities

• Lead and support the grounds and maintenance team in the delivery of daily operational tasks
• Coordinate labour resources to ensure work is completed efficiently and in line with operational priorities
• Assist in maintaining landscaping, gardens, roads, pathways, and common areas across the resort
• Support the maintenance of utilities infrastructure, including water, gas, electricity, and digital services
• Assist with rubbish and recycling operations across the property
• Monitor the condition of facilities and proactively identify maintenance requirements
• Work closely with the Facilities Manager to plan workloads, resources, and project priorities
• Liaise with contractors to ensure works are completed safely, efficiently, and within agreed timeframes
• Collaborate with the Financial Administrator regarding contractor scheduling and performance
• Provide regular updates to the Facilities Manager on project progress, equipment requirements, and material needs
• Act as the Facilities Manager's delegate during periods of leave or absence
• Promote a strong safety culture and ensure compliance with workplace health and safety standards

Qualifications

To be successful in this role you will have:

• Previous experience in grounds maintenance, landscaping, facilities, property maintenance, or a similar field
• Demonstrated experience leading or supervising a small team
• Strong organisational and communication skills
• Ability to prioritise workloads and coordinate resources effectively
• Practical problem-solving skills and a proactive approach to maintenance issues
• Experience working with contractors and external service providers
• Knowledge of workplace health and safety practices
• Current driver's licence
• Trade qualification or relevant maintenance experience highly regarded

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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