Front Office Manager

minorinternational· Front Office
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📍 Istanbul📍 Istanbul, İstanbul, Turkey📍 tr📍 İstanbulFull time

About this role

Company Description

Minor Hotels Middle East, a dynamic force in the global hospitality landscape and part of the renowned Minor International portfolio, continues to redefine luxury and innovation across the region. With an exceptional collection of award-winning brands, the group is celebrated for delivering immersive guest experiences, world-class dining concepts, and cutting-edge hospitality leadership.

As part of its ongoing expansion and commitment to excellence, Minor Hotels Middle East is seeking a passionate and visionary Front Office Manager to lead the team at a prestigious luxury hotel in Istanbul, Turkey—an exciting opportunity in one of the world’s most captivating destinations.

Job Description

We are seeking an experienced, professional, and enthusiastic Front Office Manager to lead the Front Office team.

As Front Office Manager, you will play a key role in shaping the guest journey from the very first moment. Your leadership, attention to detail, and passion for service excellence will set the tone for exceptional guest experiences while building and guiding a high-performing front office team.

Key Responsibilities

  • Deliver an outstanding guest arrival and departure experience, ensuring service excellence and adherence to brand and operational standards.

  • Personally welcome guests, oversee check-in and check-out processes, and ensure guests are comfortably settled.

  • Lead, coach, and support the Front Office team to consistently deliver warm, professional, and personalized service.

  • Maintain clear, professional, and open communication with guests to assist with inquiries, reservations, and special requests.

  • Ensure all daily front office tasks, reports, and procedures are completed accurately and on time.

  • Handle guest feedback, concerns, and complaints promptly and professionally, ensuring effective resolution and guest satisfaction.

  • Maintain accurate guest accounts and oversee daily front office reporting and cash handling procedures.

  • Prepare and manage team rosters efficiently to align with operational needs and budget requirements.

  • Support the Hotel Manager during the pre-opening phase, including recruitment, training, and onboarding of front office team members.

This role is ideal for a hands-on leader who thrives in a pre-opening environment and is passionate about creating memorable guest experiences from day one.

Qualifications

  • Bachelor’s degree in Hospitality or related field preferred.
  • Minimum 5 years in Front Office leadership, with 3–5 years in luxury, resort, or wellness-focused properties.

Additional Information

  • Competitive salary and benefits package
  • Career growth within a globally recognized luxury hospitality brand
  • Training and development opportunities
  • A unique lifestyle experience in an exclusive island setting

Apply Now
If you are passionate about delivering outstanding dining experiences and leading high-performing teams, we invite you to apply.

Frequently Asked Questions

Is the salary disclosed for the Front Office Manager position at minorinternational?
The salary for this Front Office Manager role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Manager position at minorinternational located?
This Front Office Manager role at minorinternational is based in Istanbul, Istanbul, İstanbul, Turkey, tr, İstanbul. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Manager role at minorinternational full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Manager role in the Front Office department at minorinternational.
Which team or department does the Front Office Manager at minorinternational belong to?
This Front Office Manager position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Manager position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Manager job at minorinternational posted?
This Front Office Manager position at minorinternational was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Manager
minorinternational
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