Front Office Manager

minorinternational· Front Office
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📍 Mozambique📍 Mozambique, Nampula Province, Mozambique📍 Nampula Province📍 mzFull time

About this role

Company Description

At Anantara Bazaruto Island Resort, we don’t just create stays, we craft unforgettable experiences in one of the world’s most extraordinary island destinations. Located off the coast of Mozambique, our resort blends refined luxury with raw natural beauty, offering guests pristine beaches, vibrant marine life, and deeply personalized service.

We are looking for passionate, driven individuals who take pride in excellence and thrive in a dynamic, multicultural environment. Whether your expertise lies in guest relations, culinary arts, housekeeping, or resort operations, you’ll be part of a team that values attention to detail, authentic hospitality, and continuous growth.

Job Description

We are seeking an experienced and service-driven Front Office Manager to lead the front office team and ensure seamless guest experiences from arrival through departure. This role is pivotal in creating a strong first impression, maintaining operational efficiency, and upholding the highest standards of luxury hospitality in a unique island setting.

Key Responsibilities

  • Manage all front office operations, including reception, concierge, reservations, and guest services
  • Ensure a smooth and personalized check-in and check-out experience for all guests
  • Oversee VIP arrivals, special requests, and guest recognition programs
  • Lead, coach, and develop the front office team to deliver exceptional service standards
  • Monitor room inventory, occupancy levels, and coordinate with revenue and reservations teams to optimize yield
  • Handle guest feedback, complaints, and service recovery with professionalism and efficiency
  • Ensure compliance with brand standards, policies, and procedures
  • Prepare reports on occupancy, guest satisfaction, and operational performance
  • Collaborate with housekeeping, F&B, and other departments to ensure seamless guest journeys
  • Maintain high standards of presentation, communication, and professionalism across the team

 

 

Qualifications

  • Proven experience as a Front Office Manager in a luxury hotel or resort
  • Strong leadership and team management skills with the ability to train and motivate staff
  • Excellent communication, guest relations, and problem-solving abilities
  • Proficiency in hotel management systems (PMS) and front office operations
  • Degree or diploma in Hospitality Management or a related field preferred

Additional Information

What We Offer

  • Competitive salary and benefits package
  • Opportunity to work with a globally recognized luxury brand
  • Career growth and development opportunities
  • Unique lifestyle experience in an exclusive island setting

Apply Now
If you are passionate about culinary excellence and ready to lead in a unique luxury environment, we invite you to apply.

Frequently Asked Questions

Is the salary disclosed for the Front Office Manager position at minorinternational?
The salary for this Front Office Manager role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Manager position at minorinternational located?
This Front Office Manager role at minorinternational is based in Mozambique, Mozambique, Nampula Province, Mozambique, Nampula Province, mz. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Manager role at minorinternational full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Manager role in the Front Office department at minorinternational.
Which team or department does the Front Office Manager at minorinternational belong to?
This Front Office Manager position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Manager position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Manager job at minorinternational posted?
This Front Office Manager position at minorinternational was posted on Apr 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Manager
minorinternational
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