Front Office Manager

minorinternational· Front Office
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📍 Ko Pha-ngan📍 Ko Pha-ngan, จ.สุราษฎร์ธานี, Thailand📍 th📍 จ.สุราษฎร์ธานีFull time

About this role

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Anantara.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

  • Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
  • Meeting guests and customers when they arrive and ensure they are settled in their rooms
  • Maintaining professional, open and honest communication to assist guests and make accurate bookings
  • Guide & support the team in providing outstanding guest welcoming and experiences.
  • Ensuring that all daily tasks are completed accurately and in a timely manner
  • Resolve & respond to guest complaints in a timely and professional manner. 
  • Maintain accurate guest accounts and assist with daily reporting
  • Effectively manage team roster to meet budgets.
  • Support Hotel Manager with recruitment

Qualifications

To be successful in this role you will have:

  • Minimum 2+ years experience at a supervisor level within a Hotel environment
  • Exceptional people management skills, with the ability to lead and motivate a diverse team
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills and an unwavering positive attitude.
  • Understanding of Trust accounting
  • A passion for delivering exceptional, pro-active customer service.
  • Excellent written and verbal communication skills
  • Availability to work a variety of shifts, including weekends and public holidays if required. 

Additional Information

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Frequently Asked Questions

Is the salary disclosed for the Front Office Manager position at minorinternational?
The salary for this Front Office Manager role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Manager position at minorinternational located?
This Front Office Manager role at minorinternational is based in Ko Pha-ngan, Ko Pha-ngan, จ.สุราษฎร์ธานี, Thailand, th, จ.สุราษฎร์ธานี. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Manager role at minorinternational full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Manager role in the Front Office department at minorinternational.
Which team or department does the Front Office Manager at minorinternational belong to?
This Front Office Manager position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Manager position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Manager job at minorinternational posted?
This Front Office Manager position at minorinternational was posted on Apr 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Front Office Manager
minorinternational
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