Guest Service Agent

minorinternational· Front Office
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📍 Doha📍 Doha Municipality📍 Doha, Doha Municipality, Qatar📍 qaFull time

About this role

Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

 

Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

Qualifications

• A strong focus on customer service
• Prior experience in hotel front office operations is preferred
• Excellent communication skills; fluency in English is required
• Be able to work shifts, weekends and public holidays
• Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Guest Service Agent position at minorinternational?
The salary for this Guest Service Agent role at minorinternational is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Agent position at minorinternational located?
This Guest Service Agent role at minorinternational is based in Doha, Doha Municipality, Doha, Doha Municipality, Qatar, qa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Agent role at minorinternational full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Agent role in the Front Office department at minorinternational.
Which team or department does the Guest Service Agent at minorinternational belong to?
This Guest Service Agent position is part of the Front Office department at minorinternational. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Agent position at minorinternational?
Click the "Apply Now" button on this page. You will be redirected to minorinternational's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Agent job at minorinternational posted?
This Guest Service Agent position at minorinternational was posted on Aug 12, 2025. Apply as soon as possible — early applications are often reviewed first.
Guest Service Agent
minorinternational
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