Store Manager - Queen Street

Company Description

At The Warehouse Group, we’re not just about retail – we’re about creating experiences that make a difference for Kiwis every day. With over 10,000 team members across our iconic brands, we’re driven by innovation, customer connection, and helping our communities thrive.

This September, Noel Leeming is returning to the heart of Tāmaki Makaurau with something completely new – our first-ever concept store at Queen Street, Auckland CBD.

This isn’t just another store opening. It’s the future of retail.

Located at 192 Queen Street, just steps from the upcoming Te Waihorotiu CRL station, this immersive new space is designed to be a true destination for tech lovers. From interactive “try-before-you-buy” experiences and gaming events to exclusive product launches and expert-led demonstrations, we’re redefining what retail can look and feel like.

Now, we’re looking for an exceptional Store Manager to help bring this vision to life.

Job Description

As Store Manager of our brand-new Queen Street Concept Store, you’ll lead from the front in one of the most exciting retail openings of the year. This is your opportunity to shape a flagship customer experience, inspire a high-performing team, and create a store environment that customers genuinely want to spend time in.

From leading your team and driving commercial success to creating unforgettable customer moments, no two days will look the same. You’ll oversee all aspects of store operations including coaching and development, merchandising, visual presentation, performance, events, and customer engagement.

But this role is about more than targets and operations – it’s about bringing technology to life. Whether it’s through live demonstrations, immersive experiences, gaming activations, or expert advice, you’ll help create a space where customers can explore, learn, play, and connect.

If you thrive on energy, innovation, leadership, and delivering exceptional experiences, this is your chance to be part of something truly special from day one.

Qualifications

We’re looking for a passionate leader who loves technology, retail, and creating memorable customer experiences.

You’ll be commercially savvy, adaptable, and confident leading in a fast-paced, high-energy environment. You know how to inspire teams, build strong customer relationships, and drive performance while bringing positivity and momentum to everything you do.

Ideally you will have:

• Proven retail management experience
• Strong leadership skills with the ability to recruit, coach, motivate, and develop high-performing teams
• Excellent communication skills and the ability to influence and engage both customers and team members
• Experience across all aspects of retail operations including merchandising, financials, reporting, and health & safety
• Resilience, adaptability, and a passion for innovation and change
• A genuine excitement for technology and creating next-level customer experiences

Additional Information

This is your opportunity to lead one of the most exciting new retail concepts in New Zealand and be part of a flagship opening that will help shape the future of Noel Leeming.

Along with a competitive salary package, you’ll also enjoy:

• Awesome discounts across all The Warehouse Group brands
• Birthday leave, volunteer leave, and lifestyle leave options
• Ongoing development and career progression opportunities
• The chance to lead a brand-new concept environment in the heart of Auckland CBD
• Being part of a team passionate about innovation, technology, and customer experience

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