IT Systems Administrator (Cloud & Support Focus)
pressentergroup· Product
About this role
Who are we?
PressEnter Group is a dynamic and innovative force within the iGaming industry, headquartered in Malta. We are a passionate, people-first team dedicated to delivering exceptional online casino experiences, thriving in a fast-paced environment where bold thinking, curiosity, and collaboration drive continuous improvement.
Responsibilities
- Manage Azure Virtual Desktop (AVD) & Remote VMs:
Provision, maintain, and troubleshoot remote virtual machine environments to ensure seamless access for - Level 2/3 Technical Support:
Act as the primary escalation point for complex user issues, specifically regarding system access, hardware failures, and software - Cloud Identity Management:
Administer Microsoft Entra ID (Azure AD), managing user lifecycles, groups, and permissions. - System Maintenance:
Oversee the deployment of patches, security updates, and software installations across the organizationʼs device - Network Operations:
Maintain office connectivity (wired/wireless) and VPN tunnels to ensure stable access to cloud resources. - Security & Compliance:
Monitor security logs and ensure endpoints comply with company policies (GDPR, ISO27001) using Microsoft Intune or similar - Documentation:
Maintain clear, up-to-date technical documentation for internal processes and user-facing "how-to" guides. - On-Call Support:
Participate in an occasional on-call rotation to resolve critical "lock-out" incidents or emergency system outages.
Requirements
- Hands-on Azure Experience:
Proven experience managing Azure Remote VMs or Virtual - Microsoft 365 Expertise:
Strong proficiency in managing Exchange Online, SharePoint, and Teams administration. - Environment Familiarity: Comfortable navigating and troubleshooting both Windows (primary) and Linux (secondary) environments.
- Scripting:
Ability to use PowerShell to automate repetitive administrative tasks or bulk user changes. - Technical Troubleshooting: Strong diagnostic skills for hardware, software, and networking
- Tools:
Experience with Jira for ticketing and Confluence for - Education/Certs:
A degree in IT or relevant certifications (e.g., AZ-104: Azure Administrator Associate) is highly regarded. - Experience:
3+ years in a technical support or junior systems administration
Soft Skills
- User-Centric Mindset:
Patience and clarity when assisting users with technical difficulties. - Self-Starter: Ability to work independently and manage a ticket queue without constant
- Detail-Oriented:
Precision in managing permissions and security settings where errors can impact compliance. - Composure: The ability to remain calm and effective when resolving urgent "system-down" scenarios.
What we offer?
- Inspiring Workspace: Our HQ in Sliema, Malta, with fantastic sea views, shower facilities, and an open-plan working environment
- Well-being Focus: Access to our Mental Well-Being Program
- Rewards: Refer a Friend Bonus
- Fitness: Discounted gym membership
- Health & Wellness: Private Health Insurance, Dental Insurance, and wellness vouchers
- Vibrant Culture: Regular social gatherings on our terrace, plus team and company events
- Flexibility: Hybrid working model to support work-life balance
Frequently Asked Questions
Is the salary disclosed for the IT Systems Administrator (Cloud & Support Focus) position at pressentergroup?
The salary for this IT Systems Administrator (Cloud & Support Focus) role at pressentergroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Systems Administrator (Cloud & Support Focus) position at pressentergroup located?
This IT Systems Administrator (Cloud & Support Focus) role at pressentergroup is based in Hybrid, Sliema, Malta, Malta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Systems Administrator (Cloud & Support Focus) role at pressentergroup full-time or part-time?
This is listed as a Full Time position. It is posted as a IT Systems Administrator (Cloud & Support Focus) role in the Product department at pressentergroup.
Which team or department does the IT Systems Administrator (Cloud & Support Focus) at pressentergroup belong to?
This IT Systems Administrator (Cloud & Support Focus) position is part of the Product department at pressentergroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Systems Administrator (Cloud & Support Focus) position at pressentergroup?
Click the "Apply Now" button on this page. You will be redirected to pressentergroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the IT Systems Administrator (Cloud & Support Focus) job at pressentergroup posted?
This IT Systems Administrator (Cloud & Support Focus) position at pressentergroup was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
IT Systems Administrator (Cloud & Support Focus)
pressentergroup
You'll be redirected to pressentergroup's official application page on bamboohr.