Expert Customer Quality Management

leoni1· Quality and Process Management
Apply Now ↗
📍 Sousse📍 Sousse Governorate📍 Sousse, Sousse Governorate, Tunisia📍 tnFull time

About this role

Company Description

LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.

We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.

Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.

 

Job Description

- Controls deployment of LEONI and customer quality strategies and drives quality actions
- Leads regular internal and external follow-up meetings and conducts regular customer and plant visits
- Ensures that actions are compliant with customer specific requirements (CSR)
- Manages customer interface for all quality matters
- Takes actions in close consultation with management to ensure customer satisfaction
- Follows up rework for customers (customer responsibility)
- Supports during pre-production and production
- Supports internal and customer audits
- Provides support for Q improvements
- Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty)
- Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty)
- Supports by evaluating and negotiating project-specific requirements with customer
- Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers

Qualifications

  • · Education Level : University Degree in technical field

    · Experience: Min 3 years in Quality Management

    · Language: Fluent English

    · Communication

    · Social & intercultural sensitivity

    · Change management

    · Target & result orientation

    · Motivation & resilience

    · Self-organization

    · Conflict management

    · Teamwork

Additional Information

 

 

People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.
LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. 

LEONI Wiring Systems Tunisia SARL

Frequently Asked Questions

Is the salary disclosed for the Expert Customer Quality Management position at leoni1?
The salary for this Expert Customer Quality Management role at leoni1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Expert Customer Quality Management position at leoni1 located?
This Expert Customer Quality Management role at leoni1 is based in Sousse, Sousse Governorate, Sousse, Sousse Governorate, Tunisia, tn. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Expert Customer Quality Management role at leoni1 full-time or part-time?
This is listed as a Full time position. It is posted as a Expert Customer Quality Management role in the Quality and Process Management department at leoni1.
Which team or department does the Expert Customer Quality Management at leoni1 belong to?
This Expert Customer Quality Management position is part of the Quality and Process Management department at leoni1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Expert Customer Quality Management position at leoni1?
Click the "Apply Now" button on this page. You will be redirected to leoni1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Expert Customer Quality Management job at leoni1 posted?
This Expert Customer Quality Management position at leoni1 was posted on Mar 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Expert Customer Quality Management
leoni1
Apply for this role ↗

You'll be redirected to leoni1's official application page on SmartRecruiters.