Regional Training Manager

Company Description

MSX Company short Overview :

For over 25 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as:

• Dealer Performance Improvement
• Repair Optimization
• Consumer Engagement 

Job Description

Training Delivery

• Conduct Training of participants based on training needs identified for the assigned territory (local as well as central requirements)
• Trainings can be in form of Class room training (CRT), Virtual training (VLT), On the Job training (OJT), e-learning modules (through LMS), Coaching and Mentoring

Measuring Training Effectiveness

• Identify competency gaps – product knowledge, process knowledge, functional skills, customer experience for assigned manpower and work towards closing gaps through training
• Conduct role-plays, OJTs, audits and assessments of the assigned manpower (Pre-training and Post training effectiveness)

Training MIS and Database Management

• Preparation of Training Calendar coordinating with Regional and SHQ stakeholders as per std format
• Submit training coverage reports, assessment reports, audit reports and analysis as per std formats

Qualifications

• Engineer Preferred (BE/B.Tech) – with min 3 years of relevant experience in Training, Adult Learning & Development
• Graduate – with min 5 years of relevant experience in Training, Adult Learning & Development

Additional Information

• The incumbent is expected to deliver trainings at various locations for following participants – Dealer Internal Training Leads (Sales Coach), Dealer Front-end Sales Manpower and other critical profiles 
• Complete the Man days of training
• Compile and Present Training Reports and tracking Training Effectiveness through Periodic Audits
• Ensure that training coverage is in line with KPIs and Training Need Analysis
• Basic & Advanced Automotive Technology
• Automotive retail process knowledge
• Knowledge of Automotive Allied Businesses (Insurance, Finance and Used Car Business etc)
• General awareness of Indian Auto Industry (Size, Players, Segments, Products, Market Share)

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.