Customer Support Representative - Hardware Logistics & Shipping Support
About this role
Company Description
An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication, internal coordination, and resolving delivery-related issues across multiple channels.
Job Description
- Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery status
- Manage internal support requests from sales and operations teams
- Communicate delays or issues clearly and professionally to both customers and stakeholders
- Track and document interactions within CRM systems
- Support additional operational tasks related to hardware distribution as needed
Qualifications
- Strong written and verbal communication skills in English, with the ability to explain logistical or technical issues clearly.
- Prior experience in customer service or support roles
- Reliable access to a PC or Mac with strong internet connectivity (Chromebooks/iPads not supported)
Highly prefer candidates to have:
- Familiarity with CRM platforms such as Salesforce or Zendesk
- Experience working in logistics, shipping, or hardware-related environments
- Ability to maintain consistent performance in a fast-paced, high-volume environment
Additional Information
Remote work
Be part of a global industrial technology leader known for designing and manufacturing a vast portfolio of connectors, sensors, and electronic components.
Frequently Asked Questions
Is the salary disclosed for the Customer Support Representative - Hardware Logistics & Shipping Support position at liftedanupworkcompany?
The salary for this Customer Support Representative - Hardware Logistics & Shipping Support role at liftedanupworkcompany is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Support Representative - Hardware Logistics & Shipping Support job at liftedanupworkcompany remote?
Yes, this Customer Support Representative - Hardware Logistics & Shipping Support position at liftedanupworkcompany is remote, with team members based in San Francisco, San Francisco, , United States, us. You can work from home or anywhere in the supported regions.
Is the Customer Support Representative - Hardware Logistics & Shipping Support role at liftedanupworkcompany full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Support Representative - Hardware Logistics & Shipping Support role at liftedanupworkcompany.
How do I apply for the Customer Support Representative - Hardware Logistics & Shipping Support position at liftedanupworkcompany?
Click the "Apply Now" button on this page. You will be redirected to liftedanupworkcompany's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Representative - Hardware Logistics & Shipping Support job at liftedanupworkcompany posted?
This Customer Support Representative - Hardware Logistics & Shipping Support position at liftedanupworkcompany was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Representative - Hardware Logistics & Shipping Support
liftedanupworkcompany
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