Supervisor

metromakro· PK E-Commerce
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📍 Lahore📍 Lahore, Punjab, Pakistan📍 Punjab📍 pkFull time

About this role

Company Description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad & Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.

METRO Pakistan is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.

Job Description

  • Manage and organize the delivery to be made to customers/client in right quantity and specification
  • Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with smooth customer service
  • Smooth alignment and relationship with Operations, Store management, HO, Buyers, Field Sales and Delivery team if needed
  • To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it
  • To update the KPIs on daily basis
  • To handle and coordinate customer complaints regarding delivery issues
  • To acquire customer feedback on periodical basis.
  • To coordinate with head office regarding fuel expenses, KPIs, fixed costing, third party vehicle expenses etc.
  • Perform competitors’ promotions check to give on-going feedback on main competitors (retailers, wholesalers, etc.) per customer segment (HoReCa, Trader, Services, Companies & Offices) to Buying Department.
  • Coach and train team members on existing and new concepts, technology and functionality to pave their way towards the successful achievement of the functional objectives of the team, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.

Qualifications

Bachelors or Intermediate with 6-8 years of experience

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Supervisor position at metromakro?
The salary for this Supervisor role at metromakro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Supervisor position at metromakro located?
This Supervisor role at metromakro is based in Lahore, Lahore, Punjab, Pakistan, Punjab, pk. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Supervisor role at metromakro full-time or part-time?
This is listed as a Full time position. It is posted as a Supervisor role in the PK E-Commerce department at metromakro.
Which team or department does the Supervisor at metromakro belong to?
This Supervisor position is part of the PK E-Commerce department at metromakro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Supervisor position at metromakro?
Click the "Apply Now" button on this page. You will be redirected to metromakro's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Supervisor job at metromakro posted?
This Supervisor position at metromakro was posted on Apr 18, 2025. Apply as soon as possible — early applications are often reviewed first.
Supervisor
metromakro
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