Relationship Manager
Freedom24
Full time
Assistant, Relationship Manager
About this role
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
Provide proactive support to Relationship Managers by delivering a personalized and superior transactional banking experience to Wealth and Investment clients. This includes processing client instructions across account opening, payments, investments, lending, and other transactional products.
Ensure timely resolution of client queries and complaints in line with Wealth and Investment service standards, while identifying cross‑selling opportunities to drive revenue growth. Maintain strict adherence to risk management controls and operational processes to minimize losses.
Qualifications
Education
Field of Study: Finance, Investment or any other related field
CISI certification is an added advantage
Experience Required
3-5 years
- Proven track record in the financial services industry, preferably with relationship management experience in Wealth and Investment, Business Banking or Investment Banking
- Banking experience, preferably dealing with high net-worth individuals in a portfolio context.
- Experienced in upholding the highest levels of service.
- Exposure to branch back-office and sales support functions.
- Experience in completing loan applications successfully
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things/Attention to Detail
- Developing Expertise
- Exploring Possibilities
- Following Procedures
- Interpreting Data
- Team Working
- Upholding Standards
Technical Competencies:
- Account Opening & Maintenance
- Evaluating Risk Management Effectiveness
- Financial Acumen
- Product and Services Knowledge
- Product Related Systems
- Risk Awareness
- Risk Identification
Frequently Asked Questions
Is the salary disclosed for the Assistant, Relationship Manager position at standardbankgroup?
The salary for this Assistant, Relationship Manager role at standardbankgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant, Relationship Manager position at standardbankgroup located?
This Assistant, Relationship Manager role at standardbankgroup is based in Nairobi, Nairobi County, Nairobi, Nairobi County, Kenya, ke. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant, Relationship Manager role at standardbankgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant, Relationship Manager role at standardbankgroup.
How do I apply for the Assistant, Relationship Manager position at standardbankgroup?
Click the "Apply Now" button on this page. You will be redirected to standardbankgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Assistant, Relationship Manager job at standardbankgroup posted?
This Assistant, Relationship Manager position at standardbankgroup was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant, Relationship Manager
standardbankgroup
You'll be redirected to standardbankgroup's official application page on SmartRecruiters.