Healthcare Specialist (USRN) - Metro Manila

wnsglobalservices144
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🌍 Remote📍 Manila📍 Manila, NCR, Philippines📍 NCR📍 phFull time

About this role

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.

Qualifications

  • Active PRC and USRN License with 2 years Bedside Experience.
  • At least 2 years Triage Phone handling experience
  • Preferably with ER / OR / Medical Surgical / UR / UM / Triage / ICU / Hemodialysis experience
  • Excellent verbal/written communication skills, including the ability to handle interactions with facility personnel and providers in a professional manner.
  • Good knowledge in Healthcare or Medical domain
  • Willing to work on shifting schedule - night and graveyard shift
  • Willing to work on holidays / weekends
  • Can start ASAP

Additional Information

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

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Frequently Asked Questions

Is the salary disclosed for the Healthcare Specialist (USRN) - Metro Manila position at wnsglobalservices144?
The salary for this Healthcare Specialist (USRN) - Metro Manila role at wnsglobalservices144 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Healthcare Specialist (USRN) - Metro Manila job at wnsglobalservices144 remote?
Yes, this Healthcare Specialist (USRN) - Metro Manila position at wnsglobalservices144 is remote, with team members based in Manila, Manila, NCR, Philippines, NCR, ph. You can work from home or anywhere in the supported regions.
Is the Healthcare Specialist (USRN) - Metro Manila role at wnsglobalservices144 full-time or part-time?
This is listed as a Full time position. It is posted as a Healthcare Specialist (USRN) - Metro Manila role at wnsglobalservices144.
How do I apply for the Healthcare Specialist (USRN) - Metro Manila position at wnsglobalservices144?
Click the "Apply Now" button on this page. You will be redirected to wnsglobalservices144's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Healthcare Specialist (USRN) - Metro Manila job at wnsglobalservices144 posted?
This Healthcare Specialist (USRN) - Metro Manila position at wnsglobalservices144 was posted on May 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Healthcare Specialist (USRN) - Metro Manila
wnsglobalservices144
Apply for this role ↗

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