Transactional Quality Manager - Deputy / Group Manager

wnsglobalservices144
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📍 NCR📍 Quezon City📍 Quezon City, NCR, Philippines📍 phFull time

About this role

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.
 
Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Why Join Us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Qualifications

  • Preferably College Graduate
  • Overall 7 to 9 years of BPO experience
  • Must have at least 3 to 5 years of work experience as a Transactional Quality Manager

Additional Information

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

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Frequently Asked Questions

Is the salary disclosed for the Transactional Quality Manager - Deputy / Group Manager position at wnsglobalservices144?
The salary for this Transactional Quality Manager - Deputy / Group Manager role at wnsglobalservices144 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Transactional Quality Manager - Deputy / Group Manager position at wnsglobalservices144 located?
This Transactional Quality Manager - Deputy / Group Manager role at wnsglobalservices144 is based in NCR, Quezon City, Quezon City, NCR, Philippines, ph. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Transactional Quality Manager - Deputy / Group Manager role at wnsglobalservices144 full-time or part-time?
This is listed as a Full time position. It is posted as a Transactional Quality Manager - Deputy / Group Manager role at wnsglobalservices144.
How do I apply for the Transactional Quality Manager - Deputy / Group Manager position at wnsglobalservices144?
Click the "Apply Now" button on this page. You will be redirected to wnsglobalservices144's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Transactional Quality Manager - Deputy / Group Manager job at wnsglobalservices144 posted?
This Transactional Quality Manager - Deputy / Group Manager position at wnsglobalservices144 was posted on Apr 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Transactional Quality Manager - Deputy / Group Manager
wnsglobalservices144
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