Associate / Sr. Associate - Operations

wnsglobalservices144
Apply Now ↗
📍 Kuala Lumpur,📍 Kuala Lumpur,, , Malaysia📍 myFull time

About this role

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Claims Processing Team:

Claims Processing team will be responsible in managing the claims queries, and concerns of customers, claims processing, and monitoring

Technical Processing Team: 

Technical processing team will be responsible in preparing insurance documents such as debit and credit notes, insurance premium notes, and other documents and liaising with stakeholders and brokers

Underwriting Team:

The team's key responsibility is to process transactions of Clients / Customers accurately, communicate as and when required via emails, and ensuring at all times that the process is carried out efficiently within the approved guidelines and agreed timeframes.

Qualifications

Associate - Ops
- Freshers are welcome to apply
- Diploma or equivalent
- Preferably with experience in Customer Service or specific industry such as Insurance, and/or Finance.

Sr. Associate - Ops
- Candidates must have at least 1 year of experience in Customer Service, or specific industry such as Insurance, and/or Finance.

Language requirement defers on the hiring account - but preferably have verbal and written experience in English / Malay / Mandarin / Cantonese / Japanese, etc.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Associate / Sr. Associate - Operations position at wnsglobalservices144?
The salary for this Associate / Sr. Associate - Operations role at wnsglobalservices144 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate / Sr. Associate - Operations position at wnsglobalservices144 located?
This Associate / Sr. Associate - Operations role at wnsglobalservices144 is based in Kuala Lumpur,, Kuala Lumpur,, , Malaysia, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate / Sr. Associate - Operations role at wnsglobalservices144 full-time or part-time?
This is listed as a Full time position. It is posted as a Associate / Sr. Associate - Operations role at wnsglobalservices144.
How do I apply for the Associate / Sr. Associate - Operations position at wnsglobalservices144?
Click the "Apply Now" button on this page. You will be redirected to wnsglobalservices144's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Associate / Sr. Associate - Operations job at wnsglobalservices144 posted?
This Associate / Sr. Associate - Operations position at wnsglobalservices144 was posted on Jun 20, 2024. Apply as soon as possible — early applications are often reviewed first.
Associate / Sr. Associate - Operations
wnsglobalservices144
Apply for this role ↗

You'll be redirected to wnsglobalservices144's official application page on SmartRecruiters.