Maintenance Coordinator – Residential Portfolio

smartland· Development / HR
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📍 Eastlake, Ohio, United StatesFull Time

About this role

Are you a maintenance professional ready to move from the field into a more strategic, office-based role? Do you enjoy organizing schedules, solving problems, and keeping operations running smoothly?

Smartland, a fast-growing private equity real estate company managing 1,400+ units across Northeast Ohio, is hiring a Maintenance Operations Coordinator to serve as the communication hub between residents, technicians, vendors, and property management.

This is the perfect opportunity for someone with hands-on maintenance knowledge who wants to focus on coordination, scheduling, and operational efficiency.

Schedule

  • Monday–Friday, standard business hours
  • In-office role (Eastlake, Ohio headquarters)

What You’ll Do

  • Receive and triage maintenance requests
  • Schedule and dispatch technicians and vendors
  • Communicate timely updates to residents
  • Maintain accurate work order documentation (notes, photos, timelines)
  • Monitor technician workloads and unit turn deadlines
  • Partner with Property Managers to improve service efficiency
  • Verify vendor performance and support invoice documentation
  • Identify recurring issues and recommend process improvements
  • Utilize property management systems (AppFolio preferred)

What You Bring

  • Experience in maintenance coordination, property management, or hands-on residential maintenance
  • Working knowledge of plumbing, electrical, HVAC, and appliances
  • Strong organization and multitasking skills
  • Clear, professional communication skills
  • Comfort handling calls, emails, portals, and scheduling systems
  • Detail-oriented with strong follow-through

Preferred (Not Required)

  • Property management or dispatch experience
  • AppFolio, Yardi, or similar PM software
  • Experience coordinating technicians or vendors

Compensation & Growth

  • $25–$30/hour (based on experience)
  • Medical, dental, vision
  • PTO + paid holidays
  • Career paths: Maintenance Manager, Operations Manager, Assistant PM
  • Professional, accountable, growth-focused culture

At Smartland, we build communities and invest in people. If you’re ready to make a real operational impact, apply today.


CI: Architect, Technical Expert, Craftsman, Traditionalist, Administrator, Coordinator
Loc: Domestic

Frequently Asked Questions

Is the salary disclosed for the Maintenance Coordinator – Residential Portfolio position at smartland?
The salary for this Maintenance Coordinator – Residential Portfolio role at smartland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Maintenance Coordinator – Residential Portfolio position at smartland located?
This Maintenance Coordinator – Residential Portfolio role at smartland is based in Eastlake, Ohio, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Maintenance Coordinator – Residential Portfolio role at smartland full-time or part-time?
This is listed as a Full Time position. It is posted as a Maintenance Coordinator – Residential Portfolio role in the Development / HR department at smartland.
Which team or department does the Maintenance Coordinator – Residential Portfolio at smartland belong to?
This Maintenance Coordinator – Residential Portfolio position is part of the Development / HR department at smartland. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Maintenance Coordinator – Residential Portfolio position at smartland?
Click the "Apply Now" button on this page. You will be redirected to smartland's official application portal hosted on bamboohr where you can submit your application directly.
When was the Maintenance Coordinator – Residential Portfolio job at smartland posted?
This Maintenance Coordinator – Residential Portfolio position at smartland was posted on Jun 12, 2025. Apply as soon as possible — early applications are often reviewed first.
Maintenance Coordinator – Residential Portfolio
smartland
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