Customer Service Associate - Australia

wnsglobalservices144
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📍 NSW📍 North Sydney📍 North Sydney, NSW, Australia📍 auFull time

About this role

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

  • Customer service for insurance voice process.
  • Excellent communication skills
  • Prior experience of contact center / customer services will be added advantage
  • Adherence to all the regulatory bodies in Australia
  • Achievement of agreed performance targets set by the business
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Ensure compliance with internal policies and procedures, external regulations and information security standards

Qualifications

Under Graduation

Additional Information

Day Shift

Frequently Asked Questions

Is the salary disclosed for the Customer Service Associate - Australia position at wnsglobalservices144?
The salary for this Customer Service Associate - Australia role at wnsglobalservices144 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Associate - Australia position at wnsglobalservices144 located?
This Customer Service Associate - Australia role at wnsglobalservices144 is based in NSW, North Sydney, North Sydney, NSW, Australia, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Associate - Australia role at wnsglobalservices144 full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Associate - Australia role at wnsglobalservices144.
How do I apply for the Customer Service Associate - Australia position at wnsglobalservices144?
Click the "Apply Now" button on this page. You will be redirected to wnsglobalservices144's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Associate - Australia job at wnsglobalservices144 posted?
This Customer Service Associate - Australia position at wnsglobalservices144 was posted on Apr 23, 2023. Apply as soon as possible — early applications are often reviewed first.
Customer Service Associate - Australia
wnsglobalservices144
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