Warehouse Operations Site Leader

Company Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Job Description

Responsible for successful day-to-day management of safety, delivery, and inventory accuracy. Coordinates the flow within the facility to ensure customer delivery goals are met.  The Warehouse Operations Site Leader must successfully adhere to the organization’s level of customer service based on corporate mission and values.  Includes budgetary / financial responsibility for their assigned area.

Key Responsibilities

1. Lead day-to-day warehouse operations with full accountability for safety, quality, delivery performance, and inventory accuracy, ensuring alignment with company policies and customer expectations.

2. Provide overall leadership for onsite personnel, including employee engagement, performance management, coaching, and development planning.

3. Manage and optimize material flow, receiving accuracy, inventory transactions, cycle counting, and warehouse configurations to support operational efficiency and on-time delivery.

4. Own and maintain the onsite customer relationship, partnering closely to ensure all warehouse-related requirements, delivery windows, and service levels are met.

5. Manage budgetary and financial responsibilities for the assigned area, including operating expenses, continuous improvement initiatives, and participation in the Annual Operating Plan (AOP).

Work Environment

• This role operates in a fast-paced warehouse and distribution environment that requires frequent interaction with cross-functional teams, customers, and varying levels of management. The position demands a high tolerance for stress, adaptability to changing priorities, and a strong commitment to safety and operational excellence.
• 25% travel required for this position

Qualifications

Education

• Bachelor’s degree in a related field required.

Experience

• Minimum 5+ years of successful warehouse or warehouse operations management experience.
• 5+ years of experience using WMS and/or inventory management systems.
• Working knowledge of Microsoft Office and production/inventory systems (APICS certification a plus).
• Experience with ISO, OSHA, and Six Sigma principles preferred.
• Willingness to travel during the initial onboarding period to other locations for training and best-practice learning.

Personality Traits

• Strong leadership presence with the ability to coach, motivate, and develop teams.
• Excellent verbal, written, and interpersonal communication skills.
• Highly team-oriented and effective working cross-functionally.
• Analytical mindset with the ability to evaluate data and process flows.
• Resilient, adaptable, and able to perform under pressure in deadline-driven environments.

Additional Information

Pay/Benefits/Perks

• Salary $90,000
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.