Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow)
nagarro1· Engineering
About this role
Company Description
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job Description
REQUIREMENTS:
- Experience 5.5+ years
- Strong experience in ServiceNow Development specializing in APM, CSM Module and HRSD.
- Hands-on experience in ServiceNow integrations with third-party systems.
- Experience in either of other modules i.e. ITOM or GRC or HRSD and ITIL knowledge.
- Candidate should have ServiceNow SPM module certification.
- Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
- Strong understanding of ITIL principles
- Ability to translate business requirements into technical solutions
- Develop and implement technical solutions and conduct component Integration Tests.
- Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail.
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production rollouts.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
Additional Information
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Frequently Asked Questions
Is the salary disclosed for the Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) position at nagarro1?
The salary for this Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) role at nagarro1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) job at nagarro1 remote?
Yes, this Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) position at nagarro1 is remote, with team members based in Remote, Remote, , India, in. You can work from home or anywhere in the supported regions.
Is the Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) role at nagarro1 full-time or part-time?
This is listed as a Full time position. It is posted as a Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) role in the Engineering department at nagarro1.
Which team or department does the Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) at nagarro1 belong to?
This Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) position is part of the Engineering department at nagarro1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) position at nagarro1?
Click the "Apply Now" button on this page. You will be redirected to nagarro1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) job at nagarro1 posted?
This Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow) position at nagarro1 was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Staff Engineer, ServiceNow (HAM,ITAM,ITSM,ServiceNow)
nagarro1
You'll be redirected to nagarro1's official application page on SmartRecruiters.