Client Support Associate

alphabeinsightinc· Customer Service
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📍 Boston📍 Boston, MA, United States📍 MA📍 usFull time

About this role

Company Description

At Park 6 Logistic, we are committed to delivering innovative solutions and exceptional service that help businesses grow and succeed. Our team values professionalism, collaboration, and continuous development, creating an environment where employees can build rewarding careers while contributing to meaningful projects. We are currently seeking a motivated and enthusiastic Promotional Sales Assistant to join our growing team in Miami.

 

Job Description

Park 6 Logistic is seeking a Client Support Associate to serve as a key point of contact for clients and provide outstanding service throughout their experience with our company. The ideal candidate is organized, detail-oriented, and committed to delivering professional support while ensuring client needs are addressed efficiently and accurately.

Responsibilities

  • Respond to client inquiries via phone, email, and other communication channels.
  • Provide accurate information regarding services, processes, and account-related matters.
  • Maintain detailed records of customer interactions and updates.
  • Assist clients with resolving issues and escalating concerns when necessary.
  • Coordinate with internal departments to ensure timely and effective solutions.
  • Monitor client requests and follow up to ensure satisfaction.
  • Support administrative and operational tasks related to customer service activities.
  • Contribute to maintaining a positive and professional client experience.

Qualifications

  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Ability to work effectively in a team-oriented environment.
  • Professional attitude with a customer-focused mindset.
  • Strong attention to detail and problem-solving skills.
  • Ability to adapt to changing priorities and workloads.
  • Basic proficiency with computer systems and office software.
  • Dependable, motivated, and eager to learn.

Additional Information

  • Competitive Salary ($37,000 - $41,000 annually)
  • Opportunities for Career Growth and Professional Development
  • Supportive and Collaborative Work Environment
  • Comprehensive Training Program
  • Stable Full-Time Position
  • Paid Time Off and Company Holidays
  • Employee Recognition Programs
  • Opportunities to Develop Valuable Industry Skills

 

 

Frequently Asked Questions

Is the salary disclosed for the Client Support Associate position at alphabeinsightinc?
The salary for this Client Support Associate role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Support Associate position at alphabeinsightinc located?
This Client Support Associate role at alphabeinsightinc is based in Boston, Boston, MA, United States, MA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Support Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Support Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Support Associate at alphabeinsightinc belong to?
This Client Support Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Support Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Support Associate job at alphabeinsightinc posted?
This Client Support Associate position at alphabeinsightinc was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Support Associate
alphabeinsightinc
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