Call Center Agent
About this role
Company Description
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Position Summary
We are seeking a Call Center Agent to assist customers by handling inbound and outbound communications, addressing inquiries, and providing information regarding company services.
Responsibilities
- Handle inbound and outbound customer calls professionally
- Respond to inquiries and provide accurate information
- Document customer interactions in company systems
- Resolve routine issues and escalate complex concerns when necessary
- Maintain knowledge of company services and procedures
- Meet quality and productivity standards
- Follow established communication and compliance guidelines
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Basic computer and data entry proficiency
- Ability to manage multiple tasks efficiently
- Customer service or call center experience is helpful but not required
- Ability to work independently and as part of a team
Additional Information
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- Ongoing training and skill development opportunities.
- Stable full-time employment.
- Modern and professional workplace.
- Employee recognition and performance-based growth opportunities.
- Opportunity to contribute to a growing and innovative organization.
Frequently Asked Questions
Is the salary disclosed for the Call Center Agent position at alphabeinsightinc?
The salary for this Call Center Agent role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Agent position at alphabeinsightinc located?
This Call Center Agent role at alphabeinsightinc is based in Holland, Holland, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Agent role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Call Center Agent role at alphabeinsightinc.
How do I apply for the Call Center Agent position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Call Center Agent job at alphabeinsightinc posted?
This Call Center Agent position at alphabeinsightinc was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Agent
alphabeinsightinc
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.