Customer Service Agent

alphabeinsightinc· Customer Service
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📍 CA📍 Los Angeles📍 Los Angeles, CA, United States📍 usFull time

About this role

Company Description

At Skillbridge Academy, we are committed to helping individuals and organizations unlock their full potential through innovative learning solutions and professional development programs. Our team is driven by a passion for excellence, collaboration, and continuous growth. We believe that investing in people creates stronger businesses, stronger communities, and greater opportunities for success.

 

 

Job Description

Skillbridge Academy is seeking a professional and customer-focused Customer Service Agent to join our growing team in Los Angeles. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience throughout every interaction.

The ideal candidate is organized, detail-oriented, and committed to delivering outstanding service while supporting the company's mission and goals.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner.
  • Provide accurate information regarding services, programs, and company policies.
  • Resolve customer concerns and escalate complex issues when necessary.
  • Maintain detailed and accurate customer records.
  • Process customer requests and follow up to ensure satisfaction.
  • Collaborate with internal departments to address customer needs effectively.
  • Assist with administrative tasks related to customer support operations.
  • Contribute to maintaining a positive and service-oriented environment.

Qualifications

  • Strong verbal and written communication skills.
  • Excellent interpersonal and customer service abilities.
  • Strong organizational and time-management skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Problem-solving mindset with attention to detail.
  • Proficiency with computer systems and standard office applications.
  • Ability to work both independently and as part of a team.
  • Positive attitude and commitment to professional excellence.

Additional Information

  • Competitive salary ($35,000 – $39,000 annually).
  • Career growth and advancement opportunities.
  • Ongoing professional development and skills enhancement.
  • Supportive and collaborative work environment.
  • Comprehensive training and onboarding.
  • Opportunity to work with a dedicated and mission-driven team.
  • Stable full-time employment with long-term growth potential.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Agent position at alphabeinsightinc?
The salary for this Customer Service Agent role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Agent position at alphabeinsightinc located?
This Customer Service Agent role at alphabeinsightinc is based in CA, Los Angeles, Los Angeles, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Agent role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Agent role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Agent at alphabeinsightinc belong to?
This Customer Service Agent position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Agent position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Agent job at alphabeinsightinc posted?
This Customer Service Agent position at alphabeinsightinc was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Agent
alphabeinsightinc
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