Customer Support Assistant

alphabeinsightinc· Customer Service
Apply Now ↗
📍 Cleveland📍 Cleveland, OH, United States📍 OH📍 usFull time

About this role

Company Description

At Dinamic AS Group, we are committed to helping businesses achieve sustainable growth through innovative solutions, strong client relationships, and a results-driven approach. Our team values professionalism, collaboration, and continuous development, creating an environment where motivated individuals can build rewarding careers while making a meaningful impact.

 

Job Description

Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH. In this role, you will serve as a key point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a high level of customer satisfaction. This position is ideal for individuals with strong communication skills, attention to detail, and a commitment to providing outstanding service.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner
  • Provide accurate information regarding products, services, and company policies
  • Assist customers with issue resolution and follow-up communication
  • Maintain and update customer records and documentation
  • Coordinate with internal departments to ensure customer needs are met
  • Monitor customer requests and ensure efficient handling of support cases
  • Identify opportunities to improve customer experience and service processes
  • Perform administrative tasks related to customer support operations

Qualifications

  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Professional and customer-focused attitude
  • Ability to work effectively in a team-oriented environment
  • Attention to detail and problem-solving skills
  • Proficiency with computer systems and office software
  • Ability to manage priorities in a fast-paced setting
  • Eagerness to learn and develop new skills

Additional Information

  • Competitive salary ranging from $33,000 to $38,000 per year
  • Opportunities for professional growth and career advancement
  • Comprehensive training and ongoing development programs
  • Supportive and collaborative work environment
  • Valuable hands-on experience in customer relations and business operations
  • Stable full-time position with long-term growth potential
  • Skill development in communication, organization, problem-solving, and customer service
  • Positive company culture that values employee contributions

Frequently Asked Questions

Is the salary disclosed for the Customer Support Assistant position at alphabeinsightinc?
The salary for this Customer Support Assistant role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Assistant position at alphabeinsightinc located?
This Customer Support Assistant role at alphabeinsightinc is based in Cleveland, Cleveland, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Support Assistant at alphabeinsightinc belong to?
This Customer Support Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Assistant job at alphabeinsightinc posted?
This Customer Support Assistant position at alphabeinsightinc was posted on May 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Assistant
alphabeinsightinc
Apply for this role ↗

You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.