Customer Support Assistant

alphabeinsightinc· Customer Service
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📍 Houston📍 Houston, TX, United States📍 TX📍 usFull time

About this role

Company Description

At Swift7 Consultants, we are committed to helping businesses grow through strategic solutions, strong client relationships, and innovative business practices. Our team values professionalism, collaboration, and forward-thinking ideas that drive measurable results. We are proud to foster a dynamic work environment where motivated individuals can develop their skills and build long-term careers.

Job Description

We are currently seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Houston, TX. In this role, you will play a key part in ensuring excellent customer experiences by assisting clients, resolving inquiries, and supporting daily administrative and communication tasks.

The ideal candidate is organized, professional, and passionate about providing outstanding customer service in a fast-paced environment.

Responsibilities

  • Assist customers with inquiries and provide accurate information regarding company services
  • Maintain professional communication with clients through phone, email, and in-person interactions
  • Resolve customer concerns in a timely and courteous manner
  • Update and maintain customer records and internal databases
  • Coordinate with internal departments to ensure efficient service delivery
  • Support daily office operations and administrative tasks as needed
  • Monitor customer feedback and help improve client satisfaction processes

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Ability to work effectively in a team-oriented environment
  • Professional attitude with strong attention to detail
  • Problem-solving mindset and ability to remain calm under pressure
  • Basic computer proficiency and willingness to learn new systems
  • Strong time management and customer service skills

Additional Information

  • Competitive salary package
  • Growth opportunities within the company
  • Supportive and collaborative work environment
  • Professional development and skill-building opportunities
  • Stable full-time position
  • Positive workplace culture focused on teamwork and success

Frequently Asked Questions

Is the salary disclosed for the Customer Support Assistant position at alphabeinsightinc?
The salary for this Customer Support Assistant role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Assistant position at alphabeinsightinc located?
This Customer Support Assistant role at alphabeinsightinc is based in Houston, Houston, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Support Assistant at alphabeinsightinc belong to?
This Customer Support Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Assistant job at alphabeinsightinc posted?
This Customer Support Assistant position at alphabeinsightinc was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Assistant
alphabeinsightinc
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