Call Center Agent
About this role
Company Description
At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Job Description
Overview:
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries.
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries
- Make outbound follow-up calls regarding accounts or services
- Provide accurate product and service information
- Resolve customer concerns and escalate issues when necessary
- Maintain records of customer interactions and call activity
Qualifications
- Strong verbal communication and active listening skills
- Professional and customer-focused demeanor
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Previous call center experience is a plus but not required
Additional Information
- Competitive salary
- Growth opportunities within the company
- Supportive and collaborative team environment
- Professional development and skill-building opportunities
- Stable full-time position
- Modern and dynamic workplace culture
Frequently Asked Questions
Is the salary disclosed for the Call Center Agent position at alphabeinsightinc?
The salary for this Call Center Agent role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Agent position at alphabeinsightinc located?
This Call Center Agent role at alphabeinsightinc is based in Columbus, Columbus, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Agent role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Call Center Agent role at alphabeinsightinc.
How do I apply for the Call Center Agent position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Call Center Agent job at alphabeinsightinc posted?
This Call Center Agent position at alphabeinsightinc was posted on May 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Agent
alphabeinsightinc
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.