Customer Service Representative

alphabeinsightinc· Customer Service
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📍 FL📍 Tampa📍 Tampa, FL, United States📍 usFull time

About this role

Company Description

Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals through professional development and career advancement opportunities. We pride ourselves on fostering a collaborative and supportive environment where talent is nurtured, innovation is encouraged, and growth is a shared goal. Our team is driven by a commitment to excellence and delivering meaningful experiences to both clients and employees.

Job Description

We are seeking a motivated and professional Customer Service Representative to join our team in Hartford, CT. In this role, you will serve as a key point of contact for customers, ensuring a seamless and positive experience. You will handle inquiries, resolve concerns, and contribute to maintaining strong client relationships while supporting the overall operations of the organization.

Responsibilities

  • Provide exceptional customer support through various communication channels
  • Address customer inquiries, concerns, and requests in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to resolve issues and improve service delivery
  • Assist in identifying customer needs and recommending appropriate solutions
  • Ensure a high level of customer satisfaction and retention
  • Follow company procedures and maintain service quality standards

Qualifications

  • Strong communication and interpersonal skills
  • Ability to problem-solve and handle challenging situations effectively
  • Excellent organizational and time management abilities
  • Detail-oriented with a focus on accuracy
  • Comfortable working in a team-oriented environment
  • Basic proficiency with computer systems and customer management tools

Additional Information

  • Competitive salary with growth opportunities
  • Professional development and skill-building programs
  • Supportive and collaborative work environment
  • Opportunities for career advancement within the company
  • Comprehensive training and onboarding
  • Stable, full-time position with long-term potential

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at alphabeinsightinc?
The salary for this Customer Service Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at alphabeinsightinc located?
This Customer Service Representative role at alphabeinsightinc is based in FL, Tampa, Tampa, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Representative at alphabeinsightinc belong to?
This Customer Service Representative position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at alphabeinsightinc posted?
This Customer Service Representative position at alphabeinsightinc was posted on Apr 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
alphabeinsightinc
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