Service Account Assistant

Company Description

Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals through professional development and career advancement opportunities. We pride ourselves on fostering a collaborative and supportive environment where talent is nurtured, innovation is encouraged, and growth is a shared goal. Our team is driven by a commitment to excellence and delivering meaningful experiences to both clients and employees.

Job Description

We are seeking a detail-oriented and proactive Service Account Assistant to support our account management and client service operations. This role plays a key part in ensuring smooth communication, accurate documentation, and efficient coordination between internal teams and client accounts. The ideal candidate is organized, adaptable, and committed to maintaining high standards of service delivery.

Responsibilities

• Assist in managing client accounts and maintaining accurate records
• Coordinate communications between clients and internal departments
• Prepare reports, documentation, and account updates as needed
• Monitor account activity to ensure timely follow-ups and service delivery
• Support account managers in day-to-day administrative and operational tasks
• Maintain organized filing systems and ensure data accuracy
• Contribute to process improvements and workflow efficiency

Qualifications

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to work both independently and collaboratively
• Problem-solving mindset with a proactive approach
• Proficiency in general office software and systems

Additional Information

• Competitive salary package
• Opportunities for professional growth and advancement
• Skill development within a structured and supportive environment
• Collaborative and professional workplace culture
• Stable full-time position with long-term potential