Customer Support Assistant

alphabeinsightinc· Customer Service
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📍 Cincinnati📍 Cincinnati, OH, United States📍 OH📍 usFull time

About this role

Company Description

Dinamic AS Group is a forward-thinking marketing and business development firm dedicated to helping brands expand their market presence through strategic planning, innovative campaigns, and data-driven execution. Based in Cincinnati, we collaborate with a diverse portfolio of clients across multiple industries, delivering tailored marketing solutions that drive measurable growth. Our culture values professionalism, collaboration, and continuous improvement, providing team members with a structured environment where ideas are respected and performance is recognized.

Job Description

Dinamic AS Group is seeking a highly motivated and detail-oriented Customer Support Assistant to join our Cincinnati team. This role plays a vital part in ensuring seamless communication between our company and our clients. The ideal candidate will be proactive, organized, and committed to delivering outstanding service while supporting internal operations.

This is an excellent opportunity for individuals looking to build a long-term career within a professional and growth-driven environment.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone and email

  • Provide accurate information regarding products, services, and company policies

  • Maintain and update customer records within internal systems

  • Assist with order processing, scheduling, and follow-up communications

  • Support internal departments with administrative and coordination tasks

  • Identify customer needs and escalate complex issues when necessary

  • Contribute to maintaining high customer satisfaction standards

Qualifications

  • Strong verbal and written communication skills

  • Excellent organizational and time-management abilities

  • Professional demeanor and customer-focused mindset

  • Ability to multitask and work efficiently in a fast-paced environment

  • Basic proficiency with office software and data entry systems

  • Strong problem-solving and interpersonal skills

Additional Information

  • Competitive salary ($39,000 – $43,000 per year)

  • Growth opportunities within the company

  • Professional development and skill-building support

  • Supportive and team-oriented work environment

  • Stable full-time position with long-term career potential

Frequently Asked Questions

Is the salary disclosed for the Customer Support Assistant position at alphabeinsightinc?
The salary for this Customer Support Assistant role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Assistant position at alphabeinsightinc located?
This Customer Support Assistant role at alphabeinsightinc is based in Cincinnati, Cincinnati, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Support Assistant at alphabeinsightinc belong to?
This Customer Support Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Assistant job at alphabeinsightinc posted?
This Customer Support Assistant position at alphabeinsightinc was posted on Feb 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Assistant
alphabeinsightinc
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