Customer Service Trainer

alphabeinsightinc· Customer Service
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📍 Kansas City📍 Kansas City, MO, United States📍 MO📍 usFull time

About this role

Company Description

SkillBridge Academy is a forward-thinking educational institution dedicated to bridging the gap between academic excellence and real-world success. We empower students and professionals through innovative programs, strategic partnerships, and career-focused training initiatives. Our commitment to integrity, growth, and measurable impact has positioned us as a trusted leader in professional development and academic advancement.

Job Description

SkillBridge Academy is seeking a skilled and motivated Customer Service Trainer to join our Kansas City team. This role is responsible for designing and delivering engaging training sessions that enhance customer service standards, improve communication skills, and foster a culture of excellence.

The ideal candidate will be passionate about mentoring others, confident in public speaking, and committed to developing high-performing customer-facing teams.

Responsibilities

  • Develop and deliver structured customer service training programs for new hires and existing staff

  • Facilitate workshops focused on communication, problem-solving, and service excellence

  • Evaluate trainee performance and provide constructive feedback

  • Collaborate with management to identify training needs and skill gaps

  • Maintain training materials and update content to reflect evolving service standards

  • Track progress and prepare reports on training outcomes and effectiveness

Qualifications

  • Strong verbal and written communication skills

  • Excellent presentation and facilitation abilities

  • Ability to lead groups and inspire professional growth

  • Strong organizational and time-management skills

  • Adaptability and a solution-oriented mindset

  • Commitment to maintaining high standards of professionalism

Additional Information

  • Competitive salary ($41,000 – $45,000 annually)

  • Opportunities for professional growth and advancement

  • Ongoing training and skill development programs

  • Collaborative and supportive work environment

  • Structured career progression within the organization

Frequently Asked Questions

Is the salary disclosed for the Customer Service Trainer position at alphabeinsightinc?
The salary for this Customer Service Trainer role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Trainer position at alphabeinsightinc located?
This Customer Service Trainer role at alphabeinsightinc is based in Kansas City, Kansas City, MO, United States, MO, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Trainer role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Trainer role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Trainer at alphabeinsightinc belong to?
This Customer Service Trainer position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Trainer position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Trainer job at alphabeinsightinc posted?
This Customer Service Trainer position at alphabeinsightinc was posted on Feb 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Trainer
alphabeinsightinc
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