Customer Account Representative

alphabeinsightinc· Management
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📍 NY📍 Rochester📍 Rochester, NY, United States📍 usFull time

About this role

Company Description

At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients.

Job Description

We are seeking a Customer Account Representative to serve as a key point of contact between the company and our clients. This role is ideal for a detail-oriented professional who thrives in a client-focused environment and enjoys maintaining long-term relationships. You will play an essential role in ensuring client satisfaction, coordinating account needs, and supporting internal teams to deliver consistent service excellence.

Responsibilities

  • Act as the primary contact for assigned customer accounts

  • Build and maintain strong, professional relationships with clients

  • Address client inquiries and ensure timely resolution of requests

  • Coordinate with internal departments to support account needs

  • Maintain accurate records and documentation of client interactions

  • Monitor account activity and identify opportunities for improvement

  • Ensure a high standard of service and client satisfaction at all times

Qualifications

  • Strong communication and interpersonal skills

  • Professional demeanor with a client-first mindset

  • Excellent organizational and time-management abilities

  • Ability to work independently and collaboratively within a team

  • Attention to detail and problem-solving skills

  • Comfortable working in a structured, performance-driven environment

Additional Information

  • Competitive salary ($51,000 – $55,000)

  • Growth opportunities within a professional organization

  • Structured training and skill development

  • Supportive and collaborative work environment

  • Stable, full-time position with long-term career potential

Frequently Asked Questions

Is the salary disclosed for the Customer Account Representative position at alphabeinsightinc?
The salary for this Customer Account Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Account Representative position at alphabeinsightinc located?
This Customer Account Representative role at alphabeinsightinc is based in NY, Rochester, Rochester, NY, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Account Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Account Representative role in the Management department at alphabeinsightinc.
Which team or department does the Customer Account Representative at alphabeinsightinc belong to?
This Customer Account Representative position is part of the Management department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Account Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Account Representative job at alphabeinsightinc posted?
This Customer Account Representative position at alphabeinsightinc was posted on Jan 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Account Representative
alphabeinsightinc
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