Client Service Associate

alphabeinsightinc· Customer Service
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📍 Houston📍 Houston, TX, United States📍 TX📍 usFull time

About this role

Company Description

Catch Vibe Voice is a forward-thinking communications and client-engagement firm dedicated to delivering exceptional business solutions. We focus on helping organizations elevate their outreach, strengthen customer relationships, and expand their market influence through innovative strategies and personalized support. Our team is driven by excellence, collaboration, and a commitment to creating lasting value for our clients. As we continue to grow, we are seeking talented individuals who share our vision and ambition.

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our team in Houston, TX. This role is essential to ensuring seamless communication, efficient problem resolution, and a positive experience for our clients. The ideal candidate excels in a structured environment, maintains strong organizational habits, and brings a solution-oriented approach to each task.

Responsibilities

  • Serve as a primary point of contact for client inquiries and support requests.

  • Maintain accurate documentation, records, and updates within internal systems.

  • Coordinate with internal teams to ensure timely resolution of client needs.

  • Develop a strong understanding of client accounts and provide tailored assistance.

  • Uphold company standards by delivering consistent, professional communication.

  • Identify opportunities to improve processes and enhance client satisfaction.

Qualifications

  • Strong verbal and written communication skills.

  • High level of professionalism and confidentiality.

  • Ability to multitask, prioritize, and manage time effectively.

  • Detail-oriented with strong organizational abilities.

  • Problem-solving mindset with a commitment to high-quality service.

  • Ability to work independently and collaboratively within a team.

Additional Information

  • Competitive salary ($49,000 – $54,000 per year).

  • Professional growth and advancement opportunities.

  • Supportive and structured work environment.

  • Skill development and ongoing training.

  • Stable full-time position with long-term potential.

Frequently Asked Questions

Is the salary disclosed for the Client Service Associate position at alphabeinsightinc?
The salary for this Client Service Associate role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Associate position at alphabeinsightinc located?
This Client Service Associate role at alphabeinsightinc is based in Houston, Houston, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Service Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Service Associate at alphabeinsightinc belong to?
This Client Service Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Service Associate job at alphabeinsightinc posted?
This Client Service Associate position at alphabeinsightinc was posted on Dec 7, 2025. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
alphabeinsightinc
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