Client Service Associate

alphabeinsightinc· Customer Service
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📍 AZ📍 Phoenix📍 Phoenix, AZ, United States📍 usFull time

About this role

Company Description

Catch Vibe Voice is a forward-thinking communications firm dedicated to helping brands craft meaningful narratives and build impactful connections. We specialize in strategic messaging, content development, and comprehensive communication solutions that elevate our clients’ presence in competitive markets. Our team values creativity, clarity, and innovation—combining expertise with a modern approach to communication.

Job Description

We are seeking a dedicated Client Service Associate to join our growing team in Phoenix. In this role, you will support customers by providing clear, reliable assistance across various communication channels, ensuring each client receives an outstanding service experience. This position is ideal for someone who enjoys problem-solving, maintaining organized workflows, and contributing to a high-performing professional environment.

Responsibilities

  • Serve as the primary point of contact for clients, delivering timely and accurate support.

  • Manage inquiries, requests, and follow-ups with professionalism and attention to detail.

  • Maintain well-organized records of client interactions and internal updates.

  • Collaborate with internal teams to ensure seamless service delivery.

  • Assist in improving communication processes and client experience systems.

  • Uphold company standards and represent Catch Vibe Voice with excellence.

Qualifications

  • Strong communication and interpersonal skills.

  • Ability to remain organized, focused, and proactive in a dynamic environment.

  • Problem-solving mindset with a high level of professionalism.

  • Comfort working independently while also thriving in a collaborative team setting.

  • Adaptability and willingness to learn new tools and processes.

Additional Information

  • Competitive salary ($50,000–$54,000 per year).

  • Growth and professional development opportunities.

  • Supportive and engaging work environment.

  • Skill-building across communication, client relations, and operational management.

Frequently Asked Questions

Is the salary disclosed for the Client Service Associate position at alphabeinsightinc?
The salary for this Client Service Associate role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Associate position at alphabeinsightinc located?
This Client Service Associate role at alphabeinsightinc is based in AZ, Phoenix, Phoenix, AZ, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Service Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Service Associate at alphabeinsightinc belong to?
This Client Service Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Service Associate job at alphabeinsightinc posted?
This Client Service Associate position at alphabeinsightinc was posted on Nov 25, 2025. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
alphabeinsightinc
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