Customer Service Officer

alphabeinsightinc· Marketing
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📍 CA📍 Los Angeles📍 Los Angeles, CA, United States📍 usFull time

About this role

Company Description

About Us

Park 6 Logistic is a forward-thinking logistics solutions provider dedicated to operational excellence, reliability, and innovation. Based in Los Angeles, we support businesses of all sizes by delivering streamlined supply chain strategies and customer-focused logistics services. Our culture empowers growth, creativity, and strong collaboration across every department. As we continue to expand, we are looking for a motivated Marketing Assistant to join our dynamic team.

Job Description

Job Description

We are looking for a Customer Service Officer to support our clients and ensure smooth communication throughout our logistics processes. This role plays a crucial part in maintaining customer satisfaction by providing timely information, resolving inquiries, and coordinating with internal teams to ensure outstanding service delivery.

Responsibilities

  • Serve as the primary point of contact for client inquiries and service requests.

  • Manage customer accounts, documentation, and shipment updates with accuracy and attention to detail.

  • Coordinate with internal departments to track shipments and resolve issues promptly.

  • Provide clear, professional communication to clients regarding timelines, changes, or service updates.

  • Assist in improving customer service processes and maintaining service standards.

  • Ensure company policies are followed and represent the brand with professionalism.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Ability to manage multiple tasks with organization and efficiency.

  • Problem-solving mindset with a customer-focused attitude.

  • Proficiency in basic office software and documentation.

  • Strong attention to detail and professional conduct.

  • Ability to work both independently and collaboratively.

Additional Information

Benefits

  • Competitive salary of $48,000 – $52,000 per year.

  • Opportunities for professional growth and internal advancement.

  • Supportive and collaborative work environment.

  • Comprehensive training and skill-development opportunities.

  • Full-time position with stable, long-term career potential.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Officer position at alphabeinsightinc?
The salary for this Customer Service Officer role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Officer position at alphabeinsightinc located?
This Customer Service Officer role at alphabeinsightinc is based in CA, Los Angeles, Los Angeles, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Officer role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Officer role in the Marketing department at alphabeinsightinc.
Which team or department does the Customer Service Officer at alphabeinsightinc belong to?
This Customer Service Officer position is part of the Marketing department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Officer position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Officer job at alphabeinsightinc posted?
This Customer Service Officer position at alphabeinsightinc was posted on Nov 14, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Officer
alphabeinsightinc
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