Customer Support Assistant

alphabeinsightinc· Customer Service
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📍 CA📍 Los Angeles📍 Los Angeles, CA, United States📍 usFull time

About this role

Company Description

Lab Connect Bizz is a forward-thinking organization dedicated to delivering innovative business solutions, strategic communication support, and exceptional client experiences. Our team values professionalism, creativity, and reliable execution. We focus on cultivating long-term partnerships built on trust, clarity, and impactful communication. As we continue to expand, we are seeking a motivated individual to join our growing PR department and support our mission of elevating our brand presence.

Job Description

Job Description

We are looking for a dedicated Customer Support Assistant to join our team in Los Angeles. In this role, you will support daily client communications, provide accurate information, assist with inquiries, and ensure a smooth, positive experience for every customer. You will work closely with internal teams to resolve issues and maintain high service standards.

Responsibilities

  • Assist clients with questions, requests, and general support needs.

  • Maintain organized records of customer interactions and follow-up actions.

  • Collaborate with internal departments to ensure timely and accurate responses.

  • Perform administrative tasks that enhance operational efficiency.

  • Identify opportunities to improve customer service processes.

  • Ensure all communications reflect the company’s professional standards.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Excellent organizational and multitasking abilities.

  • Problem-solving mindset with attention to detail.

  • Ability to work efficiently in a professional, fast-paced environment.

  • Proficiency in basic office tools and customer service practices.

Additional Information

Benefits

  • Competitive salary package ($50,000 – $54,000).

  • Opportunities for professional growth and internal development.

  • Supportive and collaborative team environment.

  • Skill-building through training and continuous learning initiatives.

  • Stable, full-time position with long-term career potential.

Frequently Asked Questions

Is the salary disclosed for the Customer Support Assistant position at alphabeinsightinc?
The salary for this Customer Support Assistant role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Assistant position at alphabeinsightinc located?
This Customer Support Assistant role at alphabeinsightinc is based in CA, Los Angeles, Los Angeles, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Support Assistant at alphabeinsightinc belong to?
This Customer Support Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Assistant job at alphabeinsightinc posted?
This Customer Support Assistant position at alphabeinsightinc was posted on Nov 13, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Support Assistant
alphabeinsightinc
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