Client Relationship Manager

alphabeinsightinc· Customer Service
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📍 FL📍 Miami📍 Miami, FL, United States📍 usFull time

About this role

Company Description

About Us

Lumina Agency Inc is a forward-thinking communications and branding firm dedicated to elevating the presence and voice of organizations across diverse industries. We blend strategic insight with creative precision to craft messaging that inspires, informs, and connects. Our team values innovation, clarity, and professionalism—delivering impactful communication solutions that drive meaningful results.

Job Description

Job Description

We are seeking a driven and polished Client Relationship Manager to join our team in Miami, FL. In this role, you will serve as a trusted partner to clients, ensuring their needs are met, expectations exceeded, and long-term relationships strengthened. You will play a key role in representing our agency with professionalism while supporting day-to-day client communication, coordination, and satisfaction initiatives.

Responsibilities

  • Maintain strong, ongoing relationships with clients to ensure a positive and engaging experience.

  • Act as the main point of contact for client inquiries, service updates, and project coordination.

  • Monitor client satisfaction and identify opportunities for improvement or additional support.

  • Prepare and deliver clear reports, updates, and documentation for internal and external stakeholders.

  • Collaborate with internal teams to ensure smooth execution of client needs and service delivery.

  • Assist in onboarding new clients and guiding them through initial processes and expectations.

  • Support the development of strategies to enhance client retention and overall engagement.

Qualifications

Qualifications

  • Strong communication and interpersonal skills with a client-focused mindset.

  • Ability to manage multiple priorities with professionalism and attention to detail.

  • Problem-solving attitude with the ability to think proactively and offer solutions.

  • Organizational skills and the ability to maintain accurate records and correspondence.

  • Confidence in collaborating with cross-functional teams to support client objectives.

Additional Information

Benefits

  • Competitive salary range of $56,000 – $60,000 annually.

  • Professional growth and advancement opportunities within the company.

  • Skill development through ongoing training and internal support.

  • Dynamic and supportive work environment.

  • Comprehensive benefits package.

Frequently Asked Questions

Is the salary disclosed for the Client Relationship Manager position at alphabeinsightinc?
The salary for this Client Relationship Manager role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Relationship Manager position at alphabeinsightinc located?
This Client Relationship Manager role at alphabeinsightinc is based in FL, Miami, Miami, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Relationship Manager role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Relationship Manager role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Relationship Manager at alphabeinsightinc belong to?
This Client Relationship Manager position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Relationship Manager position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Relationship Manager job at alphabeinsightinc posted?
This Client Relationship Manager position at alphabeinsightinc was posted on Nov 13, 2025. Apply as soon as possible — early applications are often reviewed first.
Client Relationship Manager
alphabeinsightinc
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