Customer Service Representative

alphabeinsightinc· Customer Service
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📍 Houston📍 Houston, TX, United States📍 TX📍 usFull time

About this role

Company Description

About Us

Shine Social Brand is a forward-thinking creative agency dedicated to elevating brands through innovative strategies, refined communication, and exceptional client experiences. We believe in the power of meaningful connections and strategic growth, consistently delivering solutions that help businesses stand out and thrive. Our team values professionalism, creativity, and a commitment to excellence in everything we do.

Job Description

Job Description

We are seeking a dedicated and professional Customer Service Representative to join our team in Houston, TX. The ideal candidate will play a key role in ensuring that each customer receives efficient, accurate, and friendly support. You will be the voice of our company, helping clients with inquiries, resolving concerns, and ensuring a seamless customer experience.

Responsibilities

  • Provide timely and accurate responses to customer inquiries.

  • Maintain a positive, empathetic, and professional attitude at all times.

  • Handle customer requests, address concerns, and offer appropriate solutions.

  • Keep detailed records of customer interactions and follow established procedures.

  • Collaborate with internal teams to support continuous improvement.

  • Ensure customer satisfaction through consistent and high-quality service.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Ability to manage multiple tasks with attention to detail.

  • Problem-solving mindset with a customer-centered approach.

  • Professional demeanor and ability to work effectively in a team setting.

  • Strong organizational and time-management abilities.

Additional Information

Benefits

  • Competitive salary: $54,000 – $59,000 per year

  • Professional growth and advancement opportunities

  • Supportive and collaborative work environment

  • Skill development and continuous training

  • Stable full-time position with long-term potential

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at alphabeinsightinc?
The salary for this Customer Service Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at alphabeinsightinc located?
This Customer Service Representative role at alphabeinsightinc is based in Houston, Houston, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Representative at alphabeinsightinc belong to?
This Customer Service Representative position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at alphabeinsightinc posted?
This Customer Service Representative position at alphabeinsightinc was posted on Nov 13, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
alphabeinsightinc
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