Customer Support Specialist

alphabeinsightinc· Customer Service
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📍 FL📍 Tampa📍 Tampa, FL, United States📍 usFull time

About this role

Company Description

About Us

Captura Hall is a forward-thinking organization dedicated to delivering exceptional communication, branding, and client-focused solutions. We combine creativity with strategic insight to help our partners communicate with clarity, purpose, and impact. Our team thrives on innovation, precision, and a commitment to excellence—ensuring every project reflects the highest professional standards.

Job Description

Job Description

We are seeking a dedicated Customer Support Specialist to join our dynamic team in Tampa, FL. This role is ideal for individuals who are detail-oriented, highly communicative, and passionate about helping clients resolve inquiries with professionalism and accuracy. You will serve as a reliable point of contact, ensuring each interaction reflects Captura Hall’s commitment to exceptional service.

Responsibilities

  • Provide timely and accurate support to customers through various communication channels

  • Manage, track, and resolve customer inquiries with a solutions-driven approach

  • Maintain organized records of client interactions and follow-up actions

  • Collaborate with internal teams to escalate issues and deliver effective resolutions

  • Ensure all customer communications reflect Captura Hall’s standards of quality and professionalism

  • Identify opportunities to improve processes and enhance the customer experience

Qualifications

Qualifications

  • Strong communication and interpersonal skills

  • Exceptional organizational and multitasking abilities

  • Ability to problem-solve and remain composed under pressure

  • High level of professionalism, integrity, and customer service mindset

  • Ability to work independently and collaborate with a team

  • Proficiency in basic computer systems and office tools

Additional Information

Benefits

  • Competitive annual salary of $57,000 – $61,000

  • Opportunities for professional growth and internal development

  • Supportive team environment and structured onboarding

  • Skill-building and continuous learning opportunities

  • Stable and rewarding full-time position

Frequently Asked Questions

Is the salary disclosed for the Customer Support Specialist position at alphabeinsightinc?
The salary for this Customer Support Specialist role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Specialist position at alphabeinsightinc located?
This Customer Support Specialist role at alphabeinsightinc is based in FL, Tampa, Tampa, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Specialist role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Specialist role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Support Specialist at alphabeinsightinc belong to?
This Customer Support Specialist position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Specialist position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Specialist job at alphabeinsightinc posted?
This Customer Support Specialist position at alphabeinsightinc was posted on Nov 13, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Support Specialist
alphabeinsightinc
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