Customer Service Assistant

alphabeinsightinc· Customer Service
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📍 Atlanta📍 Atlanta, GA, United States📍 GA📍 usFull time

About this role

Company Description

About Us

At Sphirea Plus, we believe that every event tells a story — one that inspires, connects, and leaves a lasting impression. Our team brings together creativity, precision, and excellence to deliver experiences that redefine industry standards. We pride ourselves on transforming visions into reality with innovation, dedication, and a deep sense of purpose.

Job Description

Job Description

We are seeking a motivated and detail-oriented Customer Service Assistant to join our dedicated team in Atlanta. In this role, you will serve as the first point of contact for clients, ensuring that every interaction is handled with professionalism, efficiency, and care. Your goal will be to support customer inquiries, provide accurate information, and ensure a smooth service experience from start to finish.

Responsibilities

  • Respond promptly to customer inquiries via phone, email, or in person.

  • Assist customers with product and service information, order processing, and problem resolution.

  • Maintain accurate records of customer interactions and transactions.

  • Coordinate with internal departments to ensure customer needs are met effectively.

  • Follow company policies and communication guidelines to uphold Sphirea Plus’s service standards.

  • Contribute to continuous improvement by identifying opportunities to enhance the customer experience.

Qualifications

Qualifications

  • Strong communication and interpersonal skills.

  • Excellent organizational and multitasking abilities.

  • Proficiency in basic computer and office software (e.g., MS Office Suite).

  • Customer-focused attitude with a proactive approach to problem-solving.

  • Ability to work effectively both independently and as part of a team.

Additional Information

Benefits

  • Competitive annual salary ($48,000 – $52,000).

  • Opportunities for professional growth and advancement.

  • Supportive and inclusive work environment.

  • Comprehensive training and development programs.

  • Paid time off and company-recognized holidays.

 

Frequently Asked Questions

Is the salary disclosed for the Customer Service Assistant position at alphabeinsightinc?
The salary for this Customer Service Assistant role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Assistant position at alphabeinsightinc located?
This Customer Service Assistant role at alphabeinsightinc is based in Atlanta, Atlanta, GA, United States, GA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Assistant at alphabeinsightinc belong to?
This Customer Service Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Assistant job at alphabeinsightinc posted?
This Customer Service Assistant position at alphabeinsightinc was posted on Nov 11, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Assistant
alphabeinsightinc
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