Client Service Associate

alphabeinsightinc· Customer Service
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📍 Madison📍 Madison, WI, United States📍 WI📍 usFull time

About this role

Company Description

About Us

At Signal Tru Brand, we craft experiences that connect people, ideas, and innovation. Our team brings together creativity and strategy to design unforgettable events that strengthen brand identity and leave lasting impressions. We value excellence, collaboration, and a forward-thinking mindset that drives growth and opportunity in every project we take on.

Job Description

Job Description

We are seeking a motivated Client Service Associate to join our dynamic team in Madison, WI. The ideal candidate will act as the primary point of contact for clients, ensuring their needs are met efficiently and that every interaction reflects the high standards of Signal Tru Brand. This position is ideal for individuals who thrive in a client-focused environment and enjoy working on meaningful projects with room for growth.

Responsibilities

  • Serve as a liaison between clients and internal departments, ensuring seamless communication.

  • Assist in coordinating projects, timelines, and deliverables to meet client expectations.

  • Support the development of client proposals, reports, and presentations.

  • Monitor client satisfaction and proactively identify opportunities for improvement.

  • Maintain accurate records of client interactions and ensure follow-up on pending matters.

Qualifications

Qualifications

  • Strong interpersonal and communication skills, both verbal and written.

  • Excellent organizational abilities and attention to detail.

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

  • Proficiency in Microsoft Office Suite and familiarity with CRM systems.

  • A professional demeanor and a genuine commitment to client success.

Additional Information

Benefits

  • Competitive annual salary of $50,000 – $55,000.

  • Growth and career development opportunities.

  • Supportive and collaborative work environment.

  • Comprehensive training and onboarding programs.

  • Health and wellness initiatives.

Frequently Asked Questions

Is the salary disclosed for the Client Service Associate position at alphabeinsightinc?
The salary for this Client Service Associate role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Associate position at alphabeinsightinc located?
This Client Service Associate role at alphabeinsightinc is based in Madison, Madison, WI, United States, WI, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Service Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Service Associate at alphabeinsightinc belong to?
This Client Service Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Service Associate job at alphabeinsightinc posted?
This Client Service Associate position at alphabeinsightinc was posted on Nov 11, 2025. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
alphabeinsightinc
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