Customer Service Representative

alphabeinsightinc· Customer Service
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📍 CA📍 Culver City📍 Culver City, CA, United States📍 usFull time

About this role

Company Description

About Us

At Messa Sync, we believe in the power of communication to shape perception and build trust. Based in Culver City, CA, our company specializes in strategic public relations and brand communication that inspire connection and growth. We are dedicated to helping businesses share their stories with authenticity and impact, fostering strong relationships between brands and their audiences.

Job Description

Job Description

We are seeking a Customer Service Representative to join our growing team. This role is ideal for someone who takes pride in helping others, thrives in a dynamic environment, and values clear, empathetic communication. The selected candidate will be responsible for managing client inquiries, providing accurate information, and maintaining a positive brand experience across every touchpoint.

Responsibilities

  • Handle inbound and outbound communications with clients and customers professionally and efficiently.

  • Resolve issues and provide solutions in a timely and courteous manner.

  • Maintain accurate records of customer interactions and follow-ups.

  • Collaborate with internal departments to ensure smooth communication and problem resolution.

  • Support the team in achieving performance and service quality goals.

Qualifications

Qualifications

  • Excellent verbal and written communication skills.

  • Strong problem-solving and organizational abilities.

  • Ability to multitask and manage time effectively.

  • Detail-oriented with a proactive attitude toward customer satisfaction.

  • Basic computer proficiency and familiarity with CRM systems are a plus.

Additional Information

Benefits

  • Competitive salary ($50,000–$54,000 per year)

  • Opportunities for professional growth and internal advancement

  • Supportive and collaborative team environment

  • Paid training and performance recognition programs

  • Full-time position with consistent scheduling

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at alphabeinsightinc?
The salary for this Customer Service Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at alphabeinsightinc located?
This Customer Service Representative role at alphabeinsightinc is based in CA, Culver City, Culver City, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Representative at alphabeinsightinc belong to?
This Customer Service Representative position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at alphabeinsightinc posted?
This Customer Service Representative position at alphabeinsightinc was posted on Oct 22, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
alphabeinsightinc
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