Customer Service Representative

alphabeinsightinc· Customer Service
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📍 Halifax📍 Halifax, NS, Canada📍 NS📍 caFull time

About this role

Company Description

About Us

At SkillBridge Academy, we are dedicated to shaping the next generation of professionals through innovative training programs, personalized development, and a results-driven learning experience. Our mission is to empower individuals with the skills and confidence they need to excel in their chosen careers.
We believe in fostering a collaborative and growth-oriented environment where ideas are valued, achievements are recognized, and potential is limitless

Job Description

Job Description:
We are seeking a dedicated Customer Service Representative to join our team in Halifax. In this role, you will be the first point of contact for our clients, ensuring a seamless and professional customer experience. You will play a key role in supporting our mission by delivering high-quality service and building strong client relationships.

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.

  • Resolve customer issues efficiently and professionally.

  • Maintain accurate records of customer interactions and transactions.

  • Collaborate with internal teams to ensure timely solutions.

  • Provide feedback and insights to improve service processes and customer satisfaction.

 

Qualifications

Qualifications:

  • High school diploma or equivalent; post-secondary education is a plus.

  • Proven experience in customer service or related roles.

  • Strong communication and interpersonal skills.

  • Excellent problem-solving abilities and attention to detail.

  • Ability to work independently and as part of a team.

  • Proficiency in Microsoft Office Suite and CRM systems.

 

Additional Information

Benefits:

  • Competitive salary: $54,000 – $58,000 per year.

  • Opportunities for professional growth and career development.

  • Skills development and training programs.

  • Supportive and inclusive work environment.

  • Full-time position with standard working hours.

 

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at alphabeinsightinc?
The salary for this Customer Service Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at alphabeinsightinc located?
This Customer Service Representative role at alphabeinsightinc is based in Halifax, Halifax, NS, Canada, NS, ca. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Representative at alphabeinsightinc belong to?
This Customer Service Representative position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at alphabeinsightinc posted?
This Customer Service Representative position at alphabeinsightinc was posted on Oct 19, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
alphabeinsightinc
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