Front Desk Agent

alphabeinsightinc· Customer Service
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📍 AL📍 Birmingham📍 Birmingham, AL, United States📍 usFull time

About this role

Company Description

About Us

Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future—one word, one line of code at a time.

Job Description

Job Description

Every Word Code is seeking a reliable and organized Front Desk Agent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.

Responsibilities

  • Greet and assist visitors, clients, and team members in a professional manner

  • Answer and direct phone calls efficiently

  • Manage appointment scheduling and maintain office calendar

  • Handle incoming and outgoing mail and packages

  • Maintain cleanliness and organization of the front desk and lobby area

  • Respond to inquiries and provide general administrative support

  • Collaborate with internal departments for smooth operational flow

  • Assist with clerical duties such as data entry, filing, and document preparation

Qualifications

Qualifications

  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

  • 1+ year of front desk, receptionist, or customer service experience

  • Excellent verbal and written communication skills

  • Strong organizational and multitasking abilities

  • Proficient in Microsoft Office (Word, Excel, Outlook)

  • Professional demeanor and appearance

  • Ability to work independently and as part of a team

  • Punctual, dependable, and detail-oriented

Additional Information

Benefits

  • Competitive salary ($50,000 – $55,000 annually)

  • Growth opportunities within the company

  • On-the-job training to build and expand skills

  • Supportive and collaborative work environment

  • Health and wellness programs

  • Paid time off and holidays

Frequently Asked Questions

Is the salary disclosed for the Front Desk Agent position at alphabeinsightinc?
The salary for this Front Desk Agent role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Agent position at alphabeinsightinc located?
This Front Desk Agent role at alphabeinsightinc is based in AL, Birmingham, Birmingham, AL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Agent role in the Customer Service department at alphabeinsightinc.
Which team or department does the Front Desk Agent at alphabeinsightinc belong to?
This Front Desk Agent position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Desk Agent job at alphabeinsightinc posted?
This Front Desk Agent position at alphabeinsightinc was posted on Sep 22, 2025. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent
alphabeinsightinc
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