Client Service Associate

alphabeinsightinc· Customer Service
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📍 LA📍 New Orleans📍 New Orleans, LA, United States📍 usFull time

About this role

Company Description

About Us
At Messa Sync, we specialize in delivering high-impact communication strategies and solutions for our clients across various sectors. With a commitment to precision, professionalism, and people-driven results, we build meaningful connections between organizations and their audiences. Our work environment promotes excellence, growth, and continuous learning.

Job Description

Job Description

Messa Sync is currently seeking a detail-oriented and client-focused Client Service Associate to join our Tampa team. This role plays a crucial part in maintaining strong client relationships by providing timely support, resolving inquiries, and ensuring a high standard of service delivery. The ideal candidate will be proactive, organized, and passionate about delivering exceptional client experiences.

Responsibilities

  • Serve as the primary point of contact for assigned clients.

  • Handle client inquiries, resolve issues, and ensure timely follow-ups.

  • Maintain accurate records of client interactions and service activities.

  • Coordinate with internal teams to ensure client needs are met efficiently.

  • Identify areas for improvement and contribute to service enhancement strategies.

  • Support onboarding processes for new clients and assist with client retention initiatives.

Qualifications

Qualifications

  • High school diploma or equivalent; associate or bachelor's degree preferred.

  • 1+ years of experience in client services, administrative support, or customer care.

  • Strong interpersonal and communication skills, both verbal and written.

  • Ability to manage multiple tasks and prioritize under pressure.

  • Detail-oriented with excellent problem-solving abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Additional Information

Benefits

  • Competitive salary ($50,000 - $60,000 per year)

  • Opportunities for professional growth and internal advancement

  • Paid time off and holidays

  • Comprehensive training and onboarding

  • Supportive and team-driven work environment

Frequently Asked Questions

Is the salary disclosed for the Client Service Associate position at alphabeinsightinc?
The salary for this Client Service Associate role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Service Associate position at alphabeinsightinc located?
This Client Service Associate role at alphabeinsightinc is based in LA, New Orleans, New Orleans, LA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Service Associate role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Service Associate role in the Customer Service department at alphabeinsightinc.
Which team or department does the Client Service Associate at alphabeinsightinc belong to?
This Client Service Associate position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Service Associate position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Service Associate job at alphabeinsightinc posted?
This Client Service Associate position at alphabeinsightinc was posted on Aug 24, 2025. Apply as soon as possible — early applications are often reviewed first.
Client Service Associate
alphabeinsightinc
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