Account Representative

alphabeinsightinc· Customer Service
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📍 Jersey City📍 Jersey City, NJ, United States📍 NJ📍 usFull time

About this role

Company Description

Catch Vibe Voice – About Us
At Catch Vibe Voice, we believe in the power of creativity and innovation to connect people through compelling narratives and strategic execution. Our team is dedicated to delivering high-quality projects that inspire, engage, and achieve results. We foster a collaborative environment where ideas are valued, and every voice matters.

 

Job Description

Job Description

We are seeking a motivated and results-driven Account Representative to join our dynamic team. In this role, you will be responsible for managing client relationships, identifying growth opportunities, and ensuring that our clients receive exceptional service and support. The ideal candidate will have strong interpersonal skills, a proactive mindset, and a proven ability to drive customer satisfaction and business growth.

Responsibilities

  • Manage and nurture relationships with assigned client accounts.

  • Act as the primary point of contact for client inquiries and support.

  • Identify opportunities to upsell and cross-sell products and services.

  • Work closely with internal teams to ensure client needs are met efficiently.

  • Track account performance and provide regular updates to management.

  • Assist in resolving any client issues promptly and professionally.

  • Maintain accurate records of client communications and transactions.

Qualifications

Qualifications

  • Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.

  • Previous experience in account management, sales, or customer service.

  • Excellent communication, negotiation, and interpersonal skills.

  • Strong problem-solving abilities and attention to detail.

  • Proficient in Microsoft Office Suite and CRM systems.

  • Ability to work independently and as part of a team.

Additional Information

Benefits

  • Competitive salary ($59,000 – $63,000 per year).

  • Opportunities for professional growth and career advancement.

  • Comprehensive health, dental, and vision insurance.

  • Paid time off and holidays.

  • Supportive and collaborative work environment.

  • Ongoing training and development programs.

Frequently Asked Questions

Is the salary disclosed for the Account Representative position at alphabeinsightinc?
The salary for this Account Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Representative position at alphabeinsightinc located?
This Account Representative role at alphabeinsightinc is based in Jersey City, Jersey City, NJ, United States, NJ, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Account Representative role in the Customer Service department at alphabeinsightinc.
Which team or department does the Account Representative at alphabeinsightinc belong to?
This Account Representative position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Account Representative job at alphabeinsightinc posted?
This Account Representative position at alphabeinsightinc was posted on Aug 11, 2025. Apply as soon as possible — early applications are often reviewed first.
Account Representative
alphabeinsightinc
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