Front Office Representative

alphabeinsightinc· Customer Service
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📍 Cincinnati📍 Cincinnati, OH, United States📍 OH📍 usFull time

About this role

Company Description

About Us
At Story Lane Box, we believe every product tells a story, and every customer interaction is an opportunity to create a lasting impression. We are dedicated to delivering premium products with exceptional service, combining creativity, quality, and care in every step of our process. Our team is committed to innovation, excellence, and building strong connections with our customers.

Job Description

Job Description:
We are seeking a detail-oriented and customer-focused Front Office Representative to be the first point of contact for our clients and visitors. This role involves managing front desk operations, providing administrative support, and ensuring a seamless and professional experience for all guests.

Responsibilities:

  • Greet and assist visitors, clients, and staff in a friendly and professional manner.

  • Answer, screen, and direct incoming calls promptly.

  • Manage appointment scheduling and meeting room bookings.

  • Maintain an organized reception area and ensure it is presentable at all times.

  • Handle incoming and outgoing correspondence, including mail and packages.

  • Provide administrative support to various departments as needed.

  • Maintain accurate records and update internal databases.

 

Qualifications

Qualifications:

  • High school diploma or equivalent; associate degree preferred.

  • Proven experience in front office, administrative, or customer service roles.

  • Excellent communication and interpersonal skills.

  • Strong organizational abilities and attention to detail.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Ability to handle multiple tasks in a fast-paced environment.

  • Professional appearance and demeanor.

 

Additional Information

Benefits:

  • Competitive salary within the range of $51,000 – $55,000 annually.

  • Opportunities for professional growth and career advancement.

  • Comprehensive health, dental, and vision insurance.

  • Paid time off and company holidays.

  • Supportive and collaborative work environment.

 

Frequently Asked Questions

Is the salary disclosed for the Front Office Representative position at alphabeinsightinc?
The salary for this Front Office Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Representative position at alphabeinsightinc located?
This Front Office Representative role at alphabeinsightinc is based in Cincinnati, Cincinnati, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Representative role in the Customer Service department at alphabeinsightinc.
Which team or department does the Front Office Representative at alphabeinsightinc belong to?
This Front Office Representative position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Office Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Representative job at alphabeinsightinc posted?
This Front Office Representative position at alphabeinsightinc was posted on Aug 11, 2025. Apply as soon as possible — early applications are often reviewed first.
Front Office Representative
alphabeinsightinc
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