Customer Account Representative

alphabeinsightinc· Management
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📍 NC📍 Raleigh📍 Raleigh, NC, United States📍 usFull time

About this role

Company Description

About Us

At Reboot Staff, we specialize in empowering businesses by providing top-tier staffing solutions and operational support. With a focus on professionalism, innovation, and integrity, we are committed to helping companies thrive by connecting them with reliable administrative talent. We believe that excellence starts at the front desk — and we’re looking for someone who shares that belief.

 

Job Description

Job Description:
We are currently seeking a dedicated and detail-oriented Customer Account Representative to join our team in Raleigh, NC. The ideal candidate will serve as the primary point of contact for our clients, ensuring satisfaction, managing account activity, and maintaining strong business relationships.

Responsibilities:

  • Manage and maintain client accounts, addressing inquiries and resolving issues in a timely manner

  • Serve as a liaison between clients and internal departments

  • Monitor account activity and ensure accurate records and reporting

  • Follow up with customers regarding services, contracts, or account updates

  • Assist in the preparation of proposals, agreements, and reports

  • Provide exceptional customer service and maintain positive client relationships

  • Identify potential opportunities to grow or improve accounts

  • Meet performance metrics and maintain service quality standards

Qualifications

Qualifications:

  • Bachelor’s degree in Business, Communications, or related field preferred

  • 1–3 years of experience in customer service, account management, or a related role

  • Strong communication, interpersonal, and organizational skills

  • Problem-solving mindset with attention to detail

  • Ability to manage multiple tasks and prioritize effectively

  • Proficiency in Microsoft Office Suite and CRM systems

  • Team player with a customer-first attitude

Additional Information

Benefits:

  • Competitive salary range: $52,000 – $60,000 annually

  • Career growth opportunities within a supportive work environment

  • Comprehensive health, dental, and vision insurance

  • Paid time off and holidays

  • Retirement savings plan

  • Ongoing professional training and development

Frequently Asked Questions

Is the salary disclosed for the Customer Account Representative position at alphabeinsightinc?
The salary for this Customer Account Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Account Representative position at alphabeinsightinc located?
This Customer Account Representative role at alphabeinsightinc is based in NC, Raleigh, Raleigh, NC, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Account Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Account Representative role in the Management department at alphabeinsightinc.
Which team or department does the Customer Account Representative at alphabeinsightinc belong to?
This Customer Account Representative position is part of the Management department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Account Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Account Representative job at alphabeinsightinc posted?
This Customer Account Representative position at alphabeinsightinc was posted on Jul 27, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Account Representative
alphabeinsightinc
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