Front Desk Agent

alphabeinsightinc· Customer Service
Apply Now ↗
📍 Detroit📍 Detroit, MI, United States📍 MI📍 usFull time

About this role

Company Description

About Us:
At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.

Job Description

Job Description:
Sharpcontra is currently seeking a reliable and service-oriented Front Desk Agent to join our team in Detroit, MI. As the first point of contact for our visitors and clients, you will play a key role in creating a welcoming and professional environment. This position is ideal for individuals who possess strong communication skills and enjoy working in a fast-paced setting.

Responsibilities:

  • Greet and assist visitors, clients, and vendors in a courteous and professional manner

  • Answer phone calls and direct them appropriately

  • Manage check-in and check-out procedures

  • Maintain an organized and tidy front desk area

  • Handle incoming mail and deliveries

  • Schedule appointments and maintain calendars for staff as needed

  • Ensure security protocols are followed at all times

  • Support administrative staff with basic office tasks

Qualifications

Qualifications:

  • High school diploma or equivalent required

  • Previous experience in a front desk, administrative, or customer service role preferred

  • Strong verbal and written communication skills

  • Professional appearance and demeanor

  • Excellent organizational and multitasking abilities

  • Proficient with Microsoft Office Suite and office equipment (printer, phone systems, etc.)

  • Ability to remain calm and effective under pressure

Additional Information

Benefits:

  • Competitive salary ($32,000 - $38,000 annually)

  • Opportunities for career growth and professional development

  • Supportive and team-oriented work environment

  • Paid time off and holidays

  • Health, dental, and vision insurance options

  • Consistent Monday to Friday schedule

Frequently Asked Questions

Is the salary disclosed for the Front Desk Agent position at alphabeinsightinc?
The salary for this Front Desk Agent role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Desk Agent position at alphabeinsightinc located?
This Front Desk Agent role at alphabeinsightinc is based in Detroit, Detroit, MI, United States, MI, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Desk Agent role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Front Desk Agent role in the Customer Service department at alphabeinsightinc.
Which team or department does the Front Desk Agent at alphabeinsightinc belong to?
This Front Desk Agent position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Front Desk Agent position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Desk Agent job at alphabeinsightinc posted?
This Front Desk Agent position at alphabeinsightinc was posted on Jun 1, 2025. Apply as soon as possible — early applications are often reviewed first.
Front Desk Agent
alphabeinsightinc
Apply for this role ↗

You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.