Client Account Representative

alphabeinsightinc· Management
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📍 Detroit📍 Detroit, MI, United States📍 MI📍 usFull time

About this role

Company Description

About Us

At Story Lane Box, we believe that powerful stories drive powerful business connections. We are a strategic branding and storytelling agency committed to helping businesses communicate their identity with clarity, creativity, and purpose. Our collaborative team thrives on innovation, results-driven strategies, and long-term client success. As we expand our footprint in Detroit, we're looking for motivated professionals to grow with us.

Job Description

Job Description

We are seeking a dedicated and results-oriented Client Account Representative to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring that their expectations are met and exceeded through exceptional service and efficient project execution. Your ability to manage relationships, coordinate internal resources, and provide strategic input will be essential to driving long-term success.

Responsibilities

  • Serve as the liaison between clients and internal teams to ensure project alignment and satisfaction

  • Manage client accounts, including onboarding, updates, reporting, and follow-ups

  • Identify client needs and propose tailored solutions to meet business goals

  • Monitor account performance and resolve issues or concerns proactively

  • Maintain accurate records of client communications and agreements

  • Provide regular updates to senior management regarding client progress and opportunities

  • Support the implementation of client-focused strategies to drive retention and growth

Qualifications

Qualifications

  • Bachelor’s degree in Business, Communications, Marketing, or a related field

  • 1–3 years of experience in client account management, sales, or customer-facing roles

  • Strong communication, organizational, and problem-solving skills

  • Ability to multitask and manage multiple accounts with attention to detail

  • Proficiency in Microsoft Office and basic CRM systems

  • Ability to work both independently and as part of a team

Additional Information

Benefits

  • Competitive salary: $67,000 – $70,000 annually

  • Opportunities for career growth and professional development

  • Comprehensive health, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Supportive and collaborative work environment

  • Regular team-building and development activities

Frequently Asked Questions

Is the salary disclosed for the Client Account Representative position at alphabeinsightinc?
The salary for this Client Account Representative role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Account Representative position at alphabeinsightinc located?
This Client Account Representative role at alphabeinsightinc is based in Detroit, Detroit, MI, United States, MI, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Account Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Client Account Representative role in the Management department at alphabeinsightinc.
Which team or department does the Client Account Representative at alphabeinsightinc belong to?
This Client Account Representative position is part of the Management department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Account Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Client Account Representative job at alphabeinsightinc posted?
This Client Account Representative position at alphabeinsightinc was posted on May 28, 2025. Apply as soon as possible — early applications are often reviewed first.
Client Account Representative
alphabeinsightinc
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