Customer Support Specialist

alphabeinsightinc· Customer Service
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📍 Charlotte📍 Charlotte, NC, United States📍 NC📍 usFull time

About this role

Company Description

About Us

At Blue Print Out, we are dedicated to transforming ideas into memorable experiences. With a focus on innovation, precision, and client satisfaction, we specialize in organizing corporate, community, and private events that exceed expectations. Our team thrives on creativity, logistical excellence, and a strong commitment to delivering results that make an impact. Join us as we continue to grow and shape exceptional events in Charlotte and beyond.

Job Description

Job Description

We are currently seeking a Customer Support Specialist to join our team in Charlotte, NC. The ideal candidate will be responsible for providing high-quality assistance to clients and ensuring a smooth and professional customer experience. This position is essential to maintaining client satisfaction and supporting day-to-day operations.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and in person

  • Resolve product or service issues by clarifying complaints and determining the best solution

  • Document customer interactions and maintain accurate records of all correspondence

  • Work collaboratively with internal departments to ensure client needs are met

  • Maintain a positive, empathetic, and professional attitude toward customers

  • Follow communication procedures, guidelines, and policies

  • Identify and escalate priority issues when necessary

Qualifications

Qualifications

  • High school diploma or equivalent; associate’s or bachelor’s degree is a plus

  • Minimum of 1 year of customer service experience preferred

  • Excellent verbal and written communication skills

  • Strong problem-solving and organizational skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office and customer service software

  • Ability to manage multiple tasks efficiently and professionally

Additional Information

Benefits

  • Competitive salary ($45,000 - $58,000 per year)

  • Opportunities for career advancement and professional development

  • Supportive team environment

  • Skills training and on-the-job learning

  • Full-time schedule with consistent hours

  • Health and wellness benefits package available

Frequently Asked Questions

Is the salary disclosed for the Customer Support Specialist position at alphabeinsightinc?
The salary for this Customer Support Specialist role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Specialist position at alphabeinsightinc located?
This Customer Support Specialist role at alphabeinsightinc is based in Charlotte, Charlotte, NC, United States, NC, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Specialist role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Specialist role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Support Specialist at alphabeinsightinc belong to?
This Customer Support Specialist position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Specialist position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Specialist job at alphabeinsightinc posted?
This Customer Support Specialist position at alphabeinsightinc was posted on May 19, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Support Specialist
alphabeinsightinc
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